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Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,548 reviews
July 08, 2017
A perfect experience! You cannot go wrong at Mark Jacobson. Great people, products and customer service. You are made to feel like family by everyone! Everything was flawle You cannot go wrong at Mark Jacobson. Great people, products and customer service. You are made to feel like family by everyone! Everything was flawless. Frank is awesome! More
by Jhoffman
Employees Worked With
Frank Adams
July 08, 2017
Great Customer Service, low pressure We had a great experience working with Leo Sullivan. He really listened to us and was very easy to work with. He was thorough, patient and straightf We had a great experience working with Leo Sullivan. He really listened to us and was very easy to work with. He was thorough, patient and straightforward in explaining the vehicles warranties , special features, and the buying process. This is our third new car purchase from Mark Jacobson Toyota. Highly recommend MJT for sales and service. Thanks Leo! More
by :)
Employees Worked With
Leo Sullivan, Azza Al-Ejio
July 07, 2017
Outstanding customer service / sales experience Purchasing a vehicle at Marc Jacobsen Toyota was the best experience I have ever had. My salesperson, Frank Adams, was extremely thorough, responsive, Purchasing a vehicle at Marc Jacobsen Toyota was the best experience I have ever had. My salesperson, Frank Adams, was extremely thorough, responsive, trusting, and sincere. The teamwork that came together during my experience was amazing. The experience truly made me feel as though their staff enjoyed their job and wanted their customers experience there to be remarkable. More
by CmhJph
Employees Worked With
Frank Adams
July 07, 2017
Carlos Villanueva! I went to this dealership intending only to look. The first salesperson who pressured me was going to get an earful and I was going to leave. Carlos I went to this dealership intending only to look. The first salesperson who pressured me was going to get an earful and I was going to leave. Carlos Villanueva was incredibly nice; showed me a car and then said that car was overpriced and so he was going to show me a better one. I seriously would not have bought this car , a preowned Camry, if he hadn't given me such a good deal and been such a decent human being to deal with. I then had a minor rattle which they took care of pretty quickly. I can't imagine I won't have some bumps along the way, but I've been pretty happy so far. More
by carnotgal
Employees Worked With
carlos villanueva
July 05, 2017
Great Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted m Bryant Saunders did an excellent job. He was very knowledgeable about this vehicle. He explained everything to me until I understood. He contacted me the next day. More
by Joes1949
Employees Worked With
Bryant Saunders, Robert Joyce, Azza Al-Ejio
July 04, 2017
Respectful/Above and Beyond Service Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my t Nathan took my car to the used car service department when the required service was not available at the new car department. He was respectful of my time and comfort as well as insuring that all services were completed with only one visit. First Class Service! More
by The Rev. Kathy Harper
Employees Worked With
Nate on the Service Team, Barbara Decatur, Brian Yates
July 04, 2017
Purchase of new car Easy, no pressure. However, I was told car had navigation system which it does not! I spent a lot of time on line and with the manuels. Very disappo Easy, no pressure. However, I was told car had navigation system which it does not! I spent a lot of time on line and with the manuels. Very disappointed! More
by Toyotaperson
Employees Worked With
Leo Sullivan
July 03, 2017
Great service on a busy holiday week! Fast service and good guidance around financing and pricing info. We felt like a priority customer even during a busy holiday sales event. We ended up Fast service and good guidance around financing and pricing info. We felt like a priority customer even during a busy holiday sales event. We ended up buying a new RAV4 hybrid and are quite pleased with the experience. More
by mpysnik
Employees Worked With
Leo Sullivan
July 02, 2017
Got a new car ☺️☺️ Tom Coffey did a great job! My credit score was not the good, but he gave me several options and I got myself a new car!! He's a good sales rep! He h Tom Coffey did a great job! My credit score was not the good, but he gave me several options and I got myself a new car!! He's a good sales rep! He has been working for Toyota 4 years so he has experience if you need help go to Tom! More
by Rudy
Employees Worked With
Tom Coffey
July 01, 2017
Costumer experience Quick and easy going service; employees were friendly and helpful. She was helpful with explaining different accessories on the car as well. The servi Quick and easy going service; employees were friendly and helpful. She was helpful with explaining different accessories on the car as well. The service was excellent. More
by Patriciaharris
Employees Worked With
Barbara Decatur, Oluseyi Bucknor-Smartt
