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Mark Jacobson Toyota
Durham, NC
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Purchased 2016 Toyota Corolla John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reason John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reasonable 16K. We weren't pressured either way. We walked out confident about our purchase. Even though it was the end of the weekend and the month, Tay was very patient and upbeat during the close of the sale. More
Excellent experience Tianna was very outgoing & knowledgeable about all the different cars. I wasn't sure what I wanted but she made sure I knew about every possible optio Tianna was very outgoing & knowledgeable about all the different cars. I wasn't sure what I wanted but she made sure I knew about every possible option and was very patient and answered all my questions! She made my car-buying experience very pleasant. I would definitely recommend seeing her! More
Excellence in service and sales I was so thankful for this experience of buying a car, by far this was my best ever. Everything was orderly and just about everything l wanted to kno I was so thankful for this experience of buying a car, by far this was my best ever. Everything was orderly and just about everything l wanted to know was answered. Mr Edwin Caldwell made it a great from start to finish. This team at Mark Jacobson is the best. More
Two purchases, two excellent experiences! Thank you Leo! Great Dealership! Leo sold us both of the vehicles that we have purchased there (Rav4 and Rav4 hybrid), and he made the process as painless as it cou Great Dealership! Leo sold us both of the vehicles that we have purchased there (Rav4 and Rav4 hybrid), and he made the process as painless as it could possibly be. We love his laid back nature, and his responsiveness to our needs. He very quickly got us into the right vehicle. His sales manager worked the best deal for us with no pressure, which we appreciated. More
Extremely rude sales manager Let me start off by saying we bought a 2015 sienna from MJ and our experience was awesome, I even made sure to tell others how great it was in hope th Let me start off by saying we bought a 2015 sienna from MJ and our experience was awesome, I even made sure to tell others how great it was in hope they would take their business there. We received a flyer in the mail that sounded too good to be true, we went in today to look into. Our sales manager who stated his name was Tony was the rudest encounter I have ever had at a dealership, and I've had lots. He told us whatever numerous time, and that he did not care. He spoke to us like we were idiots when the way he was breaking down the cost was not making sense. If you do not care you don't need to be working for someone who puts so much pride into their company as one bad apple can ruin a company. I will not be suggesting friends and family members come to MJ going forward. More
Excellent experience My sales wael edyak he did wonderful job and he listen to me what I want and It was easy process I recommend anybody come and buy from Mark Jacobson c My sales wael edyak he did wonderful job and he listen to me what I want and It was easy process I recommend anybody come and buy from Mark Jacobson car thank you wael edyak. More
The Perfect Fit! I rated the Mark Jacobson Toyota dealership as excellent because that sums up the experience my wife and I had there...EXCELLENT. We had the type of I rated the Mark Jacobson Toyota dealership as excellent because that sums up the experience my wife and I had there...EXCELLENT. We had the type of vehicle in mind, but without the expertise of Mike Klein we might never have found that perfect fit. Mike exudes customer service. Right from the start he made both me and my wife feel really comfortable and welcomed…a perfect fit. Mike is super knowledgeable, friendly and patient. He knows how to put all the moving pieces together with ease, comfort and no pressure. Mike had us driving out the door with our new, beautiful vehicle (big kudos to Derrick, too) the same day. This meant a lot to me and my wife. There is a synergy at this dealership for sure and Mike plays an important part of that. I can’t say enough good things about our experience and about all the people we worked with. So, thank you everyone, especially Mike, for finding us that perfect fit. And for bringing a big smile to our faces, for years to come, each time we grab those keys. More
EXCELLENT SALESMAN AND EXCELLENT DEALERSHIP I HAVE PURCHASED 5 NEW CARS FROM THIS DEALERSHIP ALL FROM THE SAME SALESMAN. THE SERVICE IS GREAT . I AM COMPLETELY SATISFIED. WHAT ELSE CAN I SAY I HAVE PURCHASED 5 NEW CARS FROM THIS DEALERSHIP ALL FROM THE SAME SALESMAN. THE SERVICE IS GREAT . I AM COMPLETELY SATISFIED. WHAT ELSE CAN I SAY OR IMPROVE. (ONE DAY I WILL RECEIVE A ROLEX FROM THE BEAST DEALERSHIP IN NC FOR DOUG AND MARC) More
Great experience Me and my mom visited the used lot and worked with Ramzi alshamalie and had a great and fun experience in buying a corolla for my mom. Me and my mom visited the used lot and worked with Ramzi alshamalie and had a great and fun experience in buying a corolla for my mom. More
GREAT SALESMAN AND DEALERSHIP me and my wife just looking around then ramzie showed up and help me buy a car i dont have a good credit but this guy help me find ways to get me a ca me and my wife just looking around then ramzie showed up and help me buy a car i dont have a good credit but this guy help me find ways to get me a car with low APR ...really nice guy and easy to deal with More