
Mark Jacobson Toyota
Durham, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,548 reviews
Sales Consultant I would like to highly recommend David Levithan for the Best Sales Consultant at Mark Jacobson since I have been buying cars there!!! He was so polite I would like to highly recommend David Levithan for the Best Sales Consultant at Mark Jacobson since I have been buying cars there!!! He was so polite & very respectful also honest with me from the beginning of our adventure! I told him what I was looking for & provided everything at my fingertips 😀 David treated me like a a Queen no one could have ask for a better sales consultant to help them with their trade & into a new 4 runner! He also has a great personality which is a asset to the dealership 😀 Thank you so much David for a great experience ! Regina Oakley 🦋 More
Positive car buying experience Originally went in looking for a truck. Test drive was great, but when we got down to the numbers my wife and I realized that this just was not in th Originally went in looking for a truck. Test drive was great, but when we got down to the numbers my wife and I realized that this just was not in the budget at the time. The salesman and manager were great to work with and understanding that it just wasn't time. I've been to other dealerships that were overly pushy in trying to "make" you buy something, but we both appreciated not being pressured. After a budget review, we came back with a better outlook and because of the positive experience with the first visit, went back to the same salesman. We ended up with the car we wanted at the price we were after, and there was minimal headache and back and forth with negotiation. I also appreciated the fact that no one ever tried to sell us anything that we did not want. We felt like we were in charge not the other way around, and I think that is how it should be. We will definitely buy our next vehicle here. More
New Highlander Purchase Spouse and I visited MJ Toyota, but didn't have a lot of time to learn more about and test drive a highlander. We met with Mel who listened to our ne Spouse and I visited MJ Toyota, but didn't have a lot of time to learn more about and test drive a highlander. We met with Mel who listened to our needs then quickly helped us hone in on a couple of trim lines. Mel was highly knowledgeable about the various trim lines and helped us find the right range of vehicles to meet our specific needs. Mel gave excellent advice during negotiations about price and worked with us to find the specific trim line and options within our price range. We've worked with several dealerships before (Honda, BMW), but MJ Toyota staff, Mel, in particular, were the friendliest, laid back, and most efficient at helping us get to a 'buy/no buy' decision in a timely manner. We would highly recommend Mel and MJ Toyota to anyone who are considering a purchase of a new Toyota. More
The very Best!!!! I would like to say i have had 5 new cars in my life and would like to say this.. There is no dealership better than Mark Jacobson in this world!!!1 I I would like to say i have had 5 new cars in my life and would like to say this.. There is no dealership better than Mark Jacobson in this world!!!1 If i ever buy any other car it will only be from there and no where else. I have had some very bad and let me say it is the best A 5 star for sure.. Thank you very much for the deal and the friendship.. Ana More
Came to look, drove off in style Barbara was friendly and patient. It was pleasant to not feel pressured or pushed into a discussion. She was knowledgeable about the different cars an Barbara was friendly and patient. It was pleasant to not feel pressured or pushed into a discussion. She was knowledgeable about the different cars and models and answered all our questions More
they really with with bad or low credit scores. They kept their word and got me driving. My credit is bad, and they gave me a second chance. Go here before a used car lot! They kept their word and got me driving. My credit is bad, and they gave me a second chance. Go here before a used car lot! More
Deal of the Century! We purchased our 2012 Toyota Camry Hybrid from this dealership after an internet search. The prices found here were fair, negotiable and the inventory We purchased our 2012 Toyota Camry Hybrid from this dealership after an internet search. The prices found here were fair, negotiable and the inventory bountiful. Our internet search brought us back again recently, when looking for a 2017 Toyota Corolla. Our communication with Michael Klein was productive from the start and throughout our purchase. His attention to our needs and the ease of our purchase brings us to recommend Mr Klein and MJT ! He is pleasant, patient, calm and not pushy. Thank you again, Michael Klein. More
Excellent Customer Service I had the pleasure of working with Leo to purchase my new vehicle. He was a great salesman and helped me get the vehicle that I wanted. He was also a I had the pleasure of working with Leo to purchase my new vehicle. He was a great salesman and helped me get the vehicle that I wanted. He was also a big advocate on our behalf to get the few extra perks that are always nice when making such a large purchase. Leo not only took time to let us know all of the advantages of purchasing a car from their dealership but was very patient and did not pressure us into buying. On top of being a great salesman, he stayed late just to finish the deal for us! This was by far one of the best car buying experiences I have ever had! I highly recommend Leo for your next car purchase. More
Outstanding experience On Saturday I spoke with Ashleigh and Chris via telephone about a 2016 4Runner my wife was interested in. They provided all the information on the veh On Saturday I spoke with Ashleigh and Chris via telephone about a 2016 4Runner my wife was interested in. They provided all the information on the vehicle I was looking for so we scheduled an appointment for Sunday at noon to come look at the vehicle. When we arrived Sunday Ashleigh had the vehicle sitting out front waiting for us. My wife looked at it and test drive it and decided it was the vehicle she wanted. So we made a deal and the folks at Mark Jacobson were fantastic. We will definitely be back and recommend them to our friends. More
Customer Service. I had visited this dealership late last year and it was a negative experience. A sales person just pointed to the cars outside .I was then left alone I had visited this dealership late last year and it was a negative experience. A sales person just pointed to the cars outside .I was then left alone to look at cars in the lot so I walked around and no one approached me so I left. This week I decided to try again since I was ready to commit so I gave this dealership another chance, This time it was completely different.As I entered the door, I was approached by Mr. Ian Edgington. He was professional throughout my visit. He was not pushy yet he had great sales techniques.He allowed me to breathe and he was comfortable for me to make my decision. I also had a brief encounter with Ashleigh Donaldson and she also offered exceptional customer service for the brief moment we spoke. More