Mark Jacobson Toyota

I BOUGHT A RAV4 LAST NOVEMBER 2022. IT IS 10MONTH AGO AND WHEN I BUY IT THEY GAVE ME A KEY NOT TWO. I CONTACTED SEVERAL TIMES THEY SAID IT IS COMING FEW MONTH LATER. BUT I STILL NO IT IS 10MONTH AGO AND WHEN I BUY IT THEY GAVE ME A KEY NOT TWO. I CONTACTED SEVERAL TIMES THEY SAID IT IS COMING FEW MONTH LATER. BUT I STILL NOT GET IT . I CAN TRUST THIS DEALER. More

We recently purchased a Toyota Camry Hybrid from this dealership, and we couldn’t be happier with the transaction. Ashleigh was the perfect sales person with which to work, as she was not overb from this dealership, and we couldn’t be happier with the transaction. Ashleigh was the perfect sales person with which to work, as she was not overbearing, the type of a straight shooter that we were hoping for in a sales person. Once she found the correct vehicle for us, Ashleigh was able to communicate through email and texts and place an order that with which we were pleased. When the vehicle came in, it was exactly as we agreed upon; there were no extra fees or features added on that we did not speak about, everything was exactly as she said it would be. More

We recently purchased a new 2023 RAV4 XSE Hybrid and were extremely happy with the experience. This was our smoothest experience in nearly 40 years of buying cars. We had done a lot of research, and were extremely happy with the experience. This was our smoothest experience in nearly 40 years of buying cars. We had done a lot of research, and were pretty set on what we wanted. However, we needed to do a test drive. We were greeted by the receptionist when we entered and salesperson Austin Pivetta introduced himself and offered to help. We told him the vehicle we were interested in and that we wanted to take a test drive. In short order, my wife and I were on a test drive, on a good route that Austin had suggested. We both really liked the way it drove and felt. When we returned from our drive, Austin asked us about our impressions and said “What would you like to do next?” No pressure. No effort to get us to do what he wanted us to do – but an offer to help us take the next steps, if we wanted to. From there we discussed packages, pros and cons of features and the all-important color choice. Throughout the process Austin offered information and input, let us think and decide, again, without pressure or the sense that he was trying to “sell” us something. The specific vehicle we wanted was not on the lot, so Austin did the research to see what was in the pipeline and available to pre-select. We selected a vehicle and Austin was transparent with us that because it was in-transit he could not guarantee a delivery date, but that he would stay in contact with us to keep us informed. Austin did as he promised with regular emails and texts to keep us up to date until the RAV4 we wanted was available for us to pick up. During delivery Austin explained features, operation of the technology and in general got us comfortable with our new ride. Everyone has different expectations for the car-buying experience, but Austin was a great fit for us. He was friendly, informed, and acted as a consultant, rather than someone chasing a commission or spiff. We are very happy with this experience. More

Chris Paine was a pleasure to work with! He was easily able to help me get the Toyota Corolla hybrid that I wanted. He was easily able to help me get the Toyota Corolla hybrid that I wanted. More

Arsanious Ghattas went out of his way to get me the exact car I wanted. He was an absolute pleasure to work with and made the car buying process easy. car I wanted. He was an absolute pleasure to work with and made the car buying process easy. More

From the receptionist to the finance person, everyone I interacted with was FANTASTIC! They took the stress out of buying a new car for the first time and took extra time to teach me about the process and interacted with was FANTASTIC! They took the stress out of buying a new car for the first time and took extra time to teach me about the process and make sure I was fully aware of my rights and options when purchasing. The openness and honesty of everyone on the staff was also very comforting. They are truly there to help the customers, not just sell cars! More

Chris was an awesome salesman! He was very polite, and he was extremely knowledgeable about the vehicles. He took the time to explain all of the features of the vehicle and made su He was very polite, and he was extremely knowledgeable about the vehicles. He took the time to explain all of the features of the vehicle and made sure that I has a full understanding of all of them. He went above and beyond to insure that I was satisfied with my purchase. More

I took my Camry in for service and tire rotation. I wandered over to sales to see if I could see a Corolla crossover. Jeff Cobb was there and showed me the crossover. Long story short- I bought the C I wandered over to sales to see if I could see a Corolla crossover. Jeff Cobb was there and showed me the crossover. Long story short- I bought the Corolla Cross. Jeff was informative and never any pressure. Thank you a million, Jeff. More

Just all around good service. Isaiah didn't sugar coat anything and was straight to the point. Isaiah didn't sugar coat anything and was straight to the point. More

Chris was happy to explain details of new technologies of a new car. Walked through with me. He has an excellent attitude. I went to other dealerships past few days before this, I did not get fully informat a new car. Walked through with me. He has an excellent attitude. I went to other dealerships past few days before this, I did not get fully information of car details with new technologies. I am really glad that Chris was one that I met. I would recommend anyone to come this dealership and find Chris! More