Mark Jacobson Toyota

My sales person Frank Adams makes the experience excellent. I have given the rating of excellent because overall I have had an exemplary experience with MJT. The main reason is because of Frank Adams. He is a g I have given the rating of excellent because overall I have had an exemplary experience with MJT. The main reason is because of Frank Adams. He is a great person and man of intergrity and always puts his customers first. He does whatever he can to make sure that I am satisfied. He is not pushy. He is very patient. I have bought my last 7 cars from MJT and it's because Franks is there. Because I trust Frank, I have referred a number of people to MJT and made sure they went to see Frank. A few of those referrals have also bought a vehicle. I could go on and on, but y'all know how much of a jewel asset Frank. He is a model example. Azza is amazing as well and always make sure that when it comes to coverage that I'm covered. She warm, welcoming and down to earth. She makes the final stage of the process easy. I didn't work with Rob at all, but I'm sure he helped make the deal as sweet as it was. Thank you Frank, Azza and Rob. The last peice that I would like to add is not so flattering. I have notice the level of excitement & celebration from the MJT team has decreased quite a bit. (Frank is exempted from this because he always makes a big deal at the ringing of the bell) Buying a car is a big thing. For some people it's the biggest thing that have done or will do. Ringing the bell doesn't feel the same when there are 10-15 MJT team members in the building & 1 or 2 of them clap and celebrate with the customer. Again this is a big deal so I believe that everyone should make it a bigger deal once the customer rings the bell. I feel as though when the bell is rung, everyone should stop what they are doing and really go hard with the celebration. A few folks should come and congratulate them, shake their hand, etc. That's my observation, experience and suggestion. Thank you for asking for my feedback. More

Customer Service Everyone was patient while I made my decision. And very friendly. It was an overall great experience. I would definitely go back and purchase another Everyone was patient while I made my decision. And very friendly. It was an overall great experience. I would definitely go back and purchase another vehicle. More

A Friendly, no pressure atmosphere. We drove from louisburg nc to buy a car from mark jacobson toyota. This was our third car bought from Frank Adams. We will continue to buy our cars fr We drove from louisburg nc to buy a car from mark jacobson toyota. This was our third car bought from Frank Adams. We will continue to buy our cars from this dealership. My husband and I like that it is a friendly enviroment and no pressure to buy. Everyone there makes sure your happy with the vehicle and the price. More

Streamlined and Professional Tom Coffey orchestrated the deal from the beginning by responding to my inquiry. He was rather straight-forward about the bottom line. And, even thoug Tom Coffey orchestrated the deal from the beginning by responding to my inquiry. He was rather straight-forward about the bottom line. And, even though he was juggling multiple customers while we were there, he worked diligently to handle our needs. He was friendly and accommodating and enjoyable to deal with. The entire staff we encountered throughout the process were friendly and helpful. More

Toyota Tundra Search I was looking for 4 wheel drive truck that would fit 6 people and carry all my gear! I was able to find the perfect truck with the help of Jason Schi I was looking for 4 wheel drive truck that would fit 6 people and carry all my gear! I was able to find the perfect truck with the help of Jason Schiffman. The Toyota Tundra Double Cab with a full bench in front and rear, fit the ticket perfectly. Thanks for the help at the truck center of Mark Jacobson Toyota! More

This was a great and easy buy of a car.. Barbara Decatur was very helpful and friendly service.. I will come back to buy my next car here... or truck hint hint... food and hot coffee nic Barbara Decatur was very helpful and friendly service.. I will come back to buy my next car here... or truck hint hint... food and hot coffee nice smooth transition... More

Awesowe service Wael Edyak and team from mark Jacobson has been of great support! Will surely recommend to my colleagues to consider visiting this dealer before fina Wael Edyak and team from mark Jacobson has been of great support! Will surely recommend to my colleagues to consider visiting this dealer before finalizing any buy for vechile More

The sales person was so helpful I had a Solara with a faulty transmission. The cost of fixing it was so high to the sales person helped me to buy a new car at a reasonable price and I had a Solara with a faulty transmission. The cost of fixing it was so high to the sales person helped me to buy a new car at a reasonable price and trade in the Solara as well. The sales person spent time to explain all my options and answered all my questions with a smile! I would recommend Mark Jacobson to anybody who wants to buy a Toyota. More

Mel Johnson was great to work with This was our first time at Mark Jacobson Toyota, and from the start, Mel made our experience so pleasant and easy. Even though we weren't buying a Toy This was our first time at Mark Jacobson Toyota, and from the start, Mel made our experience so pleasant and easy. Even though we weren't buying a Toyota, Mel was extremely knowledgeable about the car we were interested in. Oluseyi worked to get the best interest rate possible and I walked out of the dealership a happy and proud owner of a Lexus CT 200h. I definitely would recommend MJT and Mel! More

Frank Adams was great went above and beyond Loved the dealership very nice and clean everyone was friendly coffee was hot we were able to drive the car as a family and was not accompanied. By th Loved the dealership very nice and clean everyone was friendly coffee was hot we were able to drive the car as a family and was not accompanied. By the dealer they trust the customer we loved our time there and will buy there again More