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Mark Jacobson Toyota

Durham, NC

4.8
2,545 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,545 reviews

December 31, 2016

Awesowe service Wael Edyak and team from mark Jacobson has been of great support! Will surely recommend to my colleagues to consider visiting this dealer before fina More

by User-82742a4e6d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pietri, Wael Edyak
December 31, 2016

Streamlined and Professional Tom Coffey orchestrated the deal from the beginning by responding to my inquiry. He was rather straight-forward about the bottom line. And, even thoug More

by Andrew Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coffey
December 31, 2016

Frank Adams was great went above and beyond Loved the dealership very nice and clean everyone was friendly coffee was hot we were able to drive the car as a family and was not accompanied. By th More

by Larry W Deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
December 31, 2016

The sales person was so helpful I had a Solara with a faulty transmission. The cost of fixing it was so high to the sales person helped me to buy a new car at a reasonable price and More

by Roozbeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Barnet, Leo Sullivan, Shauntayia Page
December 31, 2016

Mel Johnson was great to work with This was our first time at Mark Jacobson Toyota, and from the start, Mel made our experience so pleasant and easy. Even though we weren't buying a Toy More

by Maria I Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Johnson, Oluseyi Bucknor-Smartt
December 31, 2016

Went out of their way for an easy internet experience We wanted a Highlander with captain's chairs second row. They were hard to find. Mark Jacobson went to South Carolina, picked one up and brought it More

by HappywithHighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Derek Velasquez, Christopher Johnson
December 30, 2016

Rav4 purchase My wife was looking for a vehicle to buy so I suggested the RAV4. We went to Mark Jacobson on Chapel Hill Blvd and was shown a large selection of Rav4 More

by roycash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Johnson
December 30, 2016

Frank Adams is the best! My experience Thursday, December 29, 2016 was unbelievable! I really appreciate everything that Frank Adams did for me today. I'm a first time car buy More

by morgan.gregory08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
December 30, 2016

Seat warmers broken 2 consecutive years It is winter and Mark Jacobsen Toyota in Durham NC cannot supply a switch to repair seat warmers. No ETA on delivery and no concern or effort. No cal More

by Customer
Recommend Dealer
No
Employees Worked With
Nate at Durham NC MJ Toyota
Jan 06, 2017 -

Mark Jacobson Toyota responded

Hi, I'm sorry to hear about this situation. Please reach out to our parts manager Jeff Pope to see what he can do to accommodate. Our dealership carries one of the largest parts inventories in all of the Southeast Toyota stores so I'm hopeful we can find a solution. His number is 919-281-1886

December 30, 2016

Painless and at a GREAT price The truck department had exactly what I wanted at a great price. Jeff Schiffman in the Truck Dept. was knowledgeable and quick to get me into a new Ta More

by Snipa93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schiffman
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