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Mark Jacobson Toyota
Durham, NC
2,552 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,552 reviews
December 31, 2016
Went out of their way for an easy internet experience We wanted a Highlander with captain's chairs second row. They were hard to find. Mark Jacobson went to South Carolina, picked one up and brought it We wanted a Highlander with captain's chairs second row. They were hard to find. Mark Jacobson went to South Carolina, picked one up and brought it back to us. And, they were $800 cheaper than the next closest dealership (which was $3,000 cheaper than everybody else). Went to pick it up and the experience was easy and everybody was very friendly. They worked hard to find us a car with no guarantee that we would ultimately buy from them. Fan for life now. More
by HappywithHighlander
Employees Worked With
Timothy Derek Velasquez, Christopher Johnson
December 31, 2016
VIP service is excellent I wanted to purchase a new Toyota Prius V and was looking for the best price possible. I had been contacted by Mark Jacobson VIP service as we have a I wanted to purchase a new Toyota Prius V and was looking for the best price possible. I had been contacted by Mark Jacobson VIP service as we have another prius serviced there. I searched Edmunds.com for information on prices and worked with Leo Sullivan at the dealership. He got me the price I wanted and the right vehicle. Everything was very smooth, and the entire staff was very pleasant despite the long hours and number of people looking at vehicles. Tay Page handled all the paperwork (almost as bad as buying a house) and she was very efficient. Overall a very good experience. More
by Barbara D
Employees Worked With
Tay Page, Leo Sullivan
December 31, 2016
Best Experience EVER!! Having recent need for new transportation, my mother recommended I start with Mark Jacobson Toyota, BEST EXPERIENCE EVER! Frank Adams was great from s Having recent need for new transportation, my mother recommended I start with Mark Jacobson Toyota, BEST EXPERIENCE EVER! Frank Adams was great from start to finish and even came through with follow up courtesy call. My dad actually wound up interested in a vehicle because of the great customer service! I love my 2017 Toyota Corolla and Will recommend Mark Jacobson Toyota to any and everybody! Frank Adams, Shauntayia and your entire team, you da bomb!! More
by 212868Jg
Employees Worked With
Frank Adams, Shauntayia Page
December 30, 2016
Rav4 purchase My wife was looking for a vehicle to buy so I suggested the RAV4. We went to Mark Jacobson on Chapel Hill Blvd and was shown a large selection of Rav4 My wife was looking for a vehicle to buy so I suggested the RAV4. We went to Mark Jacobson on Chapel Hill Blvd and was shown a large selection of Rav4s by sales person Mel Johnson. The transition was very smooth, we did not feel pressured to buy and all our questions were answered. The salesman was very knowledgeable about the vehicle. More
by roycash
Employees Worked With
Mel Johnson
December 30, 2016
Frank Adams is the best! My experience Thursday, December 29, 2016 was unbelievable! I really appreciate everything that Frank Adams did for me today. I'm a first time car buy My experience Thursday, December 29, 2016 was unbelievable! I really appreciate everything that Frank Adams did for me today. I'm a first time car buyer and I was absolutely pleased and appreciative that I wasn't swindled and misled in anyway. The people there were genuine and helpful. I will definitely reccomend this dealership and Frank Adams to everyone because he had my be interest at heart and who could ask for more? More
by morgan.gregory08
Employees Worked With
Frank Adams
December 30, 2016
Seat warmers broken 2 consecutive years It is winter and Mark Jacobsen Toyota in Durham NC cannot supply a switch to repair seat warmers. No ETA on delivery and no concern or effort. No cal It is winter and Mark Jacobsen Toyota in Durham NC cannot supply a switch to repair seat warmers. No ETA on delivery and no concern or effort. No calls returned. More
by Customer
Employees Worked With
Nate at Durham NC MJ Toyota
December 30, 2016
Painless and at a GREAT price The truck department had exactly what I wanted at a great price. Jeff Schiffman in the Truck Dept. was knowledgeable and quick to get me into a new Ta The truck department had exactly what I wanted at a great price. Jeff Schiffman in the Truck Dept. was knowledgeable and quick to get me into a new Tacoma. More
by Snipa93
Employees Worked With
Jason Schiffman
December 30, 2016
amazing/ knowledgeable The best experience I have ever had! Jason Schiffman really knows his stuff. I can't wait to pick up my new truck today. I am going to recommend him t The best experience I have ever had! Jason Schiffman really knows his stuff. I can't wait to pick up my new truck today. I am going to recommend him to everyone. S.Craft More
by S.Craft
Employees Worked With
Jason Schiffman
December 30, 2016
Purchased vehicle My salesman was very courteous and explained all of the information easy to understand. He was also nice enough to come and get me! I had a great expe My salesman was very courteous and explained all of the information easy to understand. He was also nice enough to come and get me! I had a great experience. More
by Neek40
Employees Worked With
Luis Pietrie
December 30, 2016
Excellent experience I went with my sister to purchase her car she was very pleased.Barbara Decatur was a outstanding sell representive.Im a witness when others say no Mar I went with my sister to purchase her car she was very pleased.Barbara Decatur was a outstanding sell representive.Im a witness when others say no Mark say yes. More
by V Johnson
Employees Worked With
Barbara Decatur
