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Mark Jacobson Toyota
Durham, NC
2,551 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,552 reviews
December 30, 2016
Great Experience I went to trade in my 2008 Toyota Highlander (purchased new at Mark Jacobson) for a 2017 Highlander. I asked the young ladies seated at the reception I went to trade in my 2008 Toyota Highlander (purchased new at Mark Jacobson) for a 2017 Highlander. I asked the young ladies seated at the reception desk for a recommendation of a sales person. I told them I wanted someone who was very knowledgeable and particular. They recommended Frank Adams and he was the best. Frank listens, is patient, professional in manner and appearance, is not pushy, and extremely knowledgeable. He could answer all my questions. He found me exactly the Highlander I wanted. Azza from Finance was very professional, quick, well prepared and made all the paper signing painless. More
by P Smith
Employees Worked With
Young women at reception desk., Frank Adams, Azza Al-Ejio
December 29, 2016
Excellent customer service Very knowledgeable of vehicles and features. Was very pleased to be able to get approved with no money down payments very affordableaffordable.Staff w Very knowledgeable of vehicles and features. Was very pleased to be able to get approved with no money down payments very affordableaffordable.Staff was very professional and friendly, constant communication to let me know what point of the process I was in and my next few steps! Most importantly I have a brand new vehicle with a lifetime warranty and no maintenance fees for 2years More
by Aryates
Employees Worked With
Barbara Decatur
December 29, 2016
The Best Car DealerEVER The experience was the best as Detroit guy I know about cars, and Luke Czubay was a very impressive guy he knew how to treat me and my wife his staff The experience was the best as Detroit guy I know about cars, and Luke Czubay was a very impressive guy he knew how to treat me and my wife his staff was the best. Get a car go see Luke first. The deal was great the Car is great. Thanks you LUKE CZUBAY and Mark Jacobson Toyota. More
by Joe Wade Formicola Formicola
Employees Worked With
Luke Czubay, ales manager and his team of the best and the F & I guy Si and young lady who showed us the car she knew her stuff too!
December 29, 2016
Great Experience Jason Schiffman, my salesman was just terrific. He got me exactly what I wanted. He was very thorough when explaining something. It will be the first Jason Schiffman, my salesman was just terrific. He got me exactly what I wanted. He was very thorough when explaining something. It will be the first place I go when looking to buy another automobile. More
by AL9
Employees Worked With
Jason Schiffman
December 29, 2016
Fantastic! No pressure. Wael Edyak was very helpful, understanding, knowledgeable and a pleasure to deal with. Got a good deal. Great experience. Would be ha No pressure. Wael Edyak was very helpful, understanding, knowledgeable and a pleasure to deal with. Got a good deal. Great experience. Would be happy to shop there again. More
by Alan
Employees Worked With
Wael Edyak
December 29, 2016
Exceptional customer service! As a female, just walking into a dealership can be intimidating. Not only did Mr. Schiffman provide me with all help I needed in making a decision, he As a female, just walking into a dealership can be intimidating. Not only did Mr. Schiffman provide me with all help I needed in making a decision, he also brought up valid points I would've never considered. First time I left a dealership feeling happy and confident. Thanks again! More
by Charli_P
Employees Worked With
Jason Schiffman , Doug Hanenberg, Frank Barnet
December 28, 2016
Cooperative and fair Salesman was accommodating and fair. Not your typical salesman. Made purchase as painless as possible. I would use this dealership again if I bought a Salesman was accommodating and fair. Not your typical salesman. Made purchase as painless as possible. I would use this dealership again if I bought another truck. More
by Squid
Employees Worked With
Jason Schiffman
December 28, 2016
Excellent Customer Service from the staff We applause the excellent customer service and knowledge we received from the staff at Mark Jacobson. Leo Sullivan listened and understood our hearts We applause the excellent customer service and knowledge we received from the staff at Mark Jacobson. Leo Sullivan listened and understood our hearts desire and made sure we were pleased with our purchase. Leon was very knowledgeable and went beyond our expectation with much patience. We passed many dealerships not to mention the one in Rocky Mount,NC but, Mark Jacobson's commercial lead Us to You!!!. More
by ElaineJDavis1963
Employees Worked With
Leo Sullivan
December 28, 2016
Frank Adams made it easy!!! It was a pleasure dealing with Frank Adams: He is the consummate professional! He handled every aspect of our transaction in expert fashion! I also en It was a pleasure dealing with Frank Adams: He is the consummate professional! He handled every aspect of our transaction in expert fashion! I also enjoyed working with Tay Page, an excellent Business Manager. She made the paperwork/contract end of this transaction very simple to understand! Very enjoyable experience!!! More
by KEN POLINO
Employees Worked With
Frank Adams, Tay Page
December 27, 2016
Edwin Caldwell says "yes"! Edwin Caldwell is always committed to getting me the services and products I ask for at a price that I ask for. I have bought two new Prius from Edwin Edwin Caldwell is always committed to getting me the services and products I ask for at a price that I ask for. I have bought two new Prius from Edwin and will go back and buy the third as well. He always says "yes" and gets me the deal I ask for. I am always happy with their commitment to services and making sure the customer and the vehicle are well taken care of. I want to take good care of my Prius and Mark Jacobson does to which makes it all very easy on my part. I will definitely continue to buy Toyota from Mark Jacobson Toyota. More
by lm
Employees Worked With
Edwin Caldwell
