Mark Kia - Service Center

I leased a new Kia Soul at this dealership and the experience, while a bit daunting (as nearly all car sales usually are),was excellent. I was treated courteously and repectfully during the entire pro experience, while a bit daunting (as nearly all car sales usually are),was excellent. I was treated courteously and repectfully during the entire process. After the sale, I have had several contacts inquiring as to my satisfaction with the dealership, its employees and the vehicle. At the three month after-sale point, I was reminded by the sales consultant, Pat Flynn, that it was time for a complimentary LOF/tire rotation service which service was performed with the same coutesy and respect as the initial sale/lease experience. Although located in an older area of Scottsdale/Tempe, the dealership very obviously places great value on customer service and satisfaction.I recommend this dealership to other prospective buyers/owners based upon the several experiences I have had with them. More

I always have taken my Kia to their service dept. since 2004. Always have a very good experience and never any problems. The service advisor talks to me in a manner that I can understand and offers me alt 2004. Always have a very good experience and never any problems. The service advisor talks to me in a manner that I can understand and offers me alternatives that fit my budget--I appreciate that! More

The service department at Mark Kia has done a great job in providing service on our 2009 Kia Optima. The people are understanding and good at explaining what is being done to our car. in providing service on our 2009 Kia Optima. The people are understanding and good at explaining what is being done to our car. More

My experience with Mark Kia goes back quite while ago and find them to be a very exceptional dealership they've always been very helpful and they've always been ready to help whenever I needed it. I have re find them to be a very exceptional dealership they've always been very helpful and they've always been ready to help whenever I needed it. I have recommended them many of my friends. I will continue to do so as well. More

I purchased my '07 Optima from another dealership but have had most of my maintenance done at Mark Kia. They've always been easy to work with and priced on par with the others. No complaints to report. have had most of my maintenance done at Mark Kia. They've always been easy to work with and priced on par with the others. No complaints to report. More

I've been in for a couple of scheduled maintenance visits and a replacement of a faulty part. Everyone I've dealt with has been very helpful and courteous. and a replacement of a faulty part. Everyone I've dealt with has been very helpful and courteous. More

I was very happy with my experience in buying our 2010 Kia Sedona at Mark Kia. I am usually apprenhensive to use a dealer for my general maintenance due to experiences in the past. I decided to try out Kia Sedona at Mark Kia. I am usually apprenhensive to use a dealer for my general maintenance due to experiences in the past. I decided to try out the Service Department at Mark Kia since my buying experience went so well. I have taken my vehicle there two times now and everything was awesome. I was greated warmly when I arrived and the Service Manager asked me if there was anything that needed addressed with my vehicle. I told him what I had noticed and he wrote everything done on the service sheet. My vehicle was serviced quickly and they were able to fix, without cost, the issues I had with how the vehicle was performing. All work has been professional and prompt. I will continue to take my vehicle to Mark Kia for service work, and I will buy my next vehicle from them as well. More

I bought my care at Mark Mitsubishi and have had all my work and oil changes done there. I was just in for the 30,000 check up and was able to book appt on line and I got a coupon for the service. For some work and oil changes done there. I was just in for the 30,000 check up and was able to book appt on line and I got a coupon for the service. For some reason they did not have my online booking but I had the confirmation #, but did not need it. They took me in at appointed time. I liked the coupon which saved me a lot of money for this service. I will return for my next oil change. More

I have always been pleased with not only my purchase and dealings with the dealership, but also the service that I have had and continue to have. I will rate only good, because, as in any business, there is dealings with the dealership, but also the service that I have had and continue to have. I will rate only good, because, as in any business, there is always room for improvement. More

Bought this Forte for my daughter to take to college.We have always recieved great service from Mark Kia. We had an appointment for oil change @4:30 we dropped it off early and much to our surprise they go have always recieved great service from Mark Kia. We had an appointment for oil change @4:30 we dropped it off early and much to our surprise they got it in and out in a flash..Plus we were given a discount from regular price! Mark Kia always puts customer first...Great Dealer will absolutely buy from them again! More