287 Reviews of Mark Kia - Service Center
Mr. Golle greeted me by name and knew why I was there. He was professional, punctual, and delived my car in great shape earlier than promised. I had several questions about service issues, warranty matte He was professional, punctual, and delived my car in great shape earlier than promised. I had several questions about service issues, warranty matters, mileage milestones, etc. He answered then directly and capably. I have taken past cars to dealers for service at Honda, Volvo, Ford, and Chevy dealersships. Every time at THOSE dealerships I have left feeling violated and ripped off. NOT HERE AT MARK KIA!! Mark Kia and Mr. Golle know that a hundred bucks is a hundred bucks where we all come from, and they respect my budget and my car. Take your car to these guys today!!! More
Dave provided probably the best customer service I have EVER had. He was curtious, informative and professional. He kept me informed on the status and the cost of the repair - step-by-step. He is a vala EVER had. He was curtious, informative and professional. He kept me informed on the status and the cost of the repair - step-by-step. He is a valauable asset to Kia and to Mark Kia. More
He answered all my questions, helping me to understand why I needed the services I bought, and also prevented me from spending unnecessary money on fluid flushes I did not need to purchase. In addition, h why I needed the services I bought, and also prevented me from spending unnecessary money on fluid flushes I did not need to purchase. In addition, he gave me an estimate of 2 to 2.5 hours for the service, but it only took about 1.5 hours. More
The service guys take good care of you. They don't try to sell you on stuff you don't need and they also check things you don't ask them to, just to make sure everything is okay. I've been a Mark Kia cus to sell you on stuff you don't need and they also check things you don't ask them to, just to make sure everything is okay. I've been a Mark Kia customer for over 6 years and I have been happy with their service. More
I have always been very satisfied at Mark Kia and have recommened this dealership to friends. I love the Sedona, plan on keeping it as it has only 16000 miles is just turned 5 years old. I do like the n recommened this dealership to friends. I love the Sedona, plan on keeping it as it has only 16000 miles is just turned 5 years old. I do like the new Optima, so maybe in another year could be interested and will come to Mark Kia first. This dealership has always treated me very fair and the service has been excellent. More
My Kia Soul ac broke @21k miles. A mystery to me but a quick fix from Allen and his crew. He was so amazing and polite! I was very worried about this and he calmed me down and fit me it as soon as I coul quick fix from Allen and his crew. He was so amazing and polite! I was very worried about this and he calmed me down and fit me it as soon as I could. I also gave him some other concerns including car still pulls to right since I bought it w/zero miles and my radio does crazy stuff. The car drives so smooth now, radio doesn't have any issues and the ac is cold and working. THANK YOU to Allen. He is wonderful. I also want to extend a THANK YOU to Bruce for driving me to the mall w/my daughter and making me laugh. I thank you Allen and Bruce!! More
I have taken my car to Mark Kia and Mitsubishi for over 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when interacting with the service members. Everyone I have worked with has been candid and unassuming, while never coercing a recommendation for additional service. I plan to continue using Mark Kia and Mitsubishi for continued car care in the future and would certainly recommend it to a friend/family member. More
We bought our vehicle at Mark Kia and have taken it back for all our major maintenance. Not only have we gotten quick appointments, but we have had great service. I would absolutely buy my next vehicle from for all our major maintenance. Not only have we gotten quick appointments, but we have had great service. I would absolutely buy my next vehicle from them! More
I bought my car from mark kia i was a little worried about buying a kia but turns out it was the best thing i did my next car will be a kia too. From the salesman to the service department they all have about buying a kia but turns out it was the best thing i did my next car will be a kia too. From the salesman to the service department they all have been more then willing to help me in anyway they could More
I worked with Nathan after I was involved in an accident. He kept me up to date on the progress of my car and was a great help to me! I appreciate the returned phone calls and exceptional service I received. He kept me up to date on the progress of my car and was a great help to me! I appreciate the returned phone calls and exceptional service I received. More