Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Mazda
Scottsdale, AZ
663 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 663 reviews
December 16, 2017
Lack of communication and professionalism My husband and I made an appt to see a car for my 16 year old. We test drove the car and agreed to purchase the car.. As we were filling out the pape My husband and I made an appt to see a car for my 16 year old. We test drove the car and agreed to purchase the car.. As we were filling out the paperwork, we are told the car has been sold. It was devastating! 2 hours later after we had driven home we get a call from Andi that the car we were looking at didn’t sell and if we were still interested in the car we should head back to the dealer. As we are getting ready to head back to the dealership, we get a call from Andi AGAIN saying hold on don’t come down to the dealership just yet. She said she will call us back with more info. 5 hours, yes 5 hours later we finally get a call. We had to cancel our evening plans to drive back to the dealership. We wasted our whole day test driving, driving back and forth from the dealer and waiting to hear from Andi . The whole process was very unprofessional! I would not recommend this dealership. More
by Bear123
Employees Worked With
Chuck Flair
December 05, 2017
Great Car Purchasing Experience It was a great car buying experience. Lots of great information was shared. All my questions were answered. No hight pressure salesman. David was kind It was a great car buying experience. Lots of great information was shared. All my questions were answered. No hight pressure salesman. David was kind and very helpful. More
by Lorte493
Employees Worked With
David Gonzales
December 01, 2017
Purchased a used car Tina Waller was a pleasure to work with. She was knowledgeable and flexible with my wants and needs. Minus getting the car with the options that I wan Tina Waller was a pleasure to work with. She was knowledgeable and flexible with my wants and needs. Minus getting the car with the options that I wanted, dealing with Tina was the best part of my purchase experience. The finance department was another experience completely which is why I give 3 stars for the overall experience. Snotty and high pressure tactics. Be wary... More
by A mostly satisfied customer
Employees Worked With
Tina Waller
November 30, 2017
Happy with sales! We recently purchased a Jeep from Mark Mitsubishi in Scottsdale. Our salesman was Ben Fields. We were very happy with Ben and meeting our needs. We recently purchased a Jeep from Mark Mitsubishi in Scottsdale. Our salesman was Ben Fields. We were very happy with Ben and meeting our needs. More
by Saiverson
Employees Worked With
Ben Fields
November 26, 2017
Researching We stopped by to look at SUV's we're available and pricing. I was pleased with the friendliness and consideration that I was treated. We stopped by to look at SUV's we're available and pricing. I was pleased with the friendliness and consideration that I was treated. More
by Terry Nelson
Employees Worked With
Logan Nelson
November 21, 2017
Very Happy I came in today to look at cars, there was a very charming young man by the name of Eric helping me out. He was very kind and very helpful. He answere I came in today to look at cars, there was a very charming young man by the name of Eric helping me out. He was very kind and very helpful. He answered all of my questions and I definitely will refer family and friends. Thank you very much. More
by Jessica 78
Employees Worked With
Eric Mercado
November 14, 2017
The BEST Auto Service I have been bringing my car to them for rhe past seven years and they have provided the highest level of service. They always provide a full inspectio I have been bringing my car to them for rhe past seven years and they have provided the highest level of service. They always provide a full inspection on my car so I feel confident that my car is in great running condition and the service coordinators (especially Will) listen and address any concerns that I have. I even bought a 2nd car from this dealership because of their service department. More
by lamberb
Employees Worked With
Will
November 12, 2017
Long but good Loved the sales man joe Great sales man never kept the day boring An Professional an fun Good Man:) Knowledge is on key An funny Loved the sales man joe Great sales man never kept the day boring An Professional an fun Good Man:) Knowledge is on key An funny More
by Ira11
Employees Worked With
Joe
November 07, 2017
5 stars Very good experience with this dealership. A wide variety of new and used cars. The staff was very helpful and a pleasure to do business with. I would Very good experience with this dealership. A wide variety of new and used cars. The staff was very helpful and a pleasure to do business with. I would recommend this dealership to others. More
by Dylan2010
Employees Worked With
Oumar , Chuck Flair
October 24, 2017
Process started out great, won't recommend it to anyone The process started out great Ben was super friendly, but there is a fine line between friendly & unprofessional. The conversation was ok at first, bu The process started out great Ben was super friendly, but there is a fine line between friendly & unprofessional. The conversation was ok at first, but 3 hours later and we were still sitting down listening. The minute we agreed on a price everything changed. The vehicle was missing some pieces that they agreed on ordering for us and it became a nightmare dealing with him. He didn't reach out to me a single time it took 3 and a half weeks to get the parts delivered and even then I showed up went straight to the parts dept. and the parts had been sitting there for 2 days. I had to chase Ben for 3 weeks and the only response I got repeatedly was I'll check tomorrow. I don't recommend anyone having to deal with that kind of unprofessionalism. More
by OSVIL_17
Employees Worked With
Ben Fields
