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Mark McLarty Ford

North Little Rock, AR

4.4
826 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 826 reviews

July 07, 2018

Very professional service Service was done in a very reasonable time Tia was very helpful and easy to talk to about getting my truck serviced I gave her a 5 star rating for her More

by walkerdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech who did service , Tia McLoud
Jul 09, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback, Donald! We are happy to hear you had a great and professional service experience with Tia and our team! We appreciate you!

July 07, 2018

Rude sales Looking at a 2018 Ford Escape which was listed on the big tv board outside. It was listed for 17xxx. Everytime the salesman came back trying to up cha More

by Lemke83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can not remember his name but he was a younger guy
Jul 08, 2018 -

Mark McLarty Ford responded

We are very sorry to hear about your experience with us. We do strive for quality customer service and will send your review to our management team to investigate further. We appreciate your honest feedback. If you would like to reach out to Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we sincerely apologize for the inconvenience.

July 06, 2018

Less than 100 miles I had recently bought a Nissan 350z from this dealer, it looked good in photos and Carfax was clean. I was buying it from out of state all the way fro More

by Maximilianlazzari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Mark McLarty Ford responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback, as it will help us grow in the future. We are forwarding your review to our management team to investigate the situation further. If you would like to reach out to Tami Dick, she would be glad to help you- her email is tdick@mclartyauto.com. Again, we are very sorry for the inconvenience and frustration this has caused.

July 06, 2018

Great Sale experience but the car was not checked They had a great sales experience. I was able to pick out the car I wanted and get a good price for it. Unfourntaley the horn did not work on my vehic More

by wellsroderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dai
Jul 06, 2018 -

Mark McLarty Ford responded

Thank you so much for your honest positive feedback! We are happy to know you had a great car-buying experience from our sales team! We do strive for quality customer service, so we will send your review to our management team to investigate the situation about your horn not working. If you would like to reach out to Tami Dick, our Customer Relations Manager at Mark McLarty Ford, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we appreciate you and your business! Thanks!

July 05, 2018

Fantastic Service! My car headlights were covered under a recall, as they wouldn't reliably come on when the switch was turned. Justin let me know it might take a few da More

by EHESTERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are glad to hear you had fantastic service and we were able to get your vehicle working perfectly again! We appreciate you and your business!

July 04, 2018

Misleading price quote for oil change and battery. Was told price of oil change and battery. They tacked on $25 for what they called service charge for repair order. This is totally inappropriate. When More

by pkkcst7
Price
Recommend Dealer
No
Employees Worked With
Don’t know.
Jul 04, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service exceptional. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and investigate further, as well. Again, we sincerely apologize for your experience.

July 03, 2018

Service work The work done on our 2013 Ford Focus was OK except for the fact that it took 1 day shy of a week to get the car looked at. If we had known it would ha More

by RJMAREK5NLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Mark McLarty Ford responded

We are happy to know you had an overall great service experience with our team! We do appreciate you and your business! Thank you so much for the positive feedback!

July 03, 2018

Had oil change and minor repairs on bumper We had oil changed and bumper repair done. Service center did everything excepted. And more. They are a good place to take a vehicle to get repaired. More

by CINDY.D.LONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Jul 03, 2018 -

Mark McLarty Ford responded

Cindy, we are happy to know you had a great service experience! We appreciate you and your positive feedback! Thank you so much for your business!

July 03, 2018

Easy experience My first purchase from McLarty was a very good experience. Thanks to Raymond Lay and Jim Bill Lynn for making it all the more pleasant. More

by cromwellpeggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Bill Lynn
Jul 03, 2018 -

Mark McLarty Ford responded

We are happy to hear you first McLarty car-purchase was a very good experience! Thank you for the positive feedback! We do appreciate you and your business! Thanks again!

July 03, 2018

Service Justin disclosed that my problem was covered under warranty which shows honesty & integrity. He served my immediate problem with respect. (He always d More

by JANDJFLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know had a great overall service experience with Justin and our team! We appreciate you!

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