Back

Mark McLarty Ford

Little Rock, AR

2.9
782 Reviews

4400 Landers Rd

Little Rock, AR

72117

Directions

By Type

Showing 782 reviews

June 25, 2018

Best service available. I took my vehicle in because the touchscreen wasn't working. They diagnosed the problem and ordered the part and let me get my vehicle back until the More

by S_HARTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Buck
Jun 25, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are glad to know you had the best service while getting your touchscreen fixed for your vehicle. We appreciate you and your business!

June 25, 2018

Quality service with Dynamic Customer Service! Allen was great to work with from my frantic phone call until my truck was fixed. I have received great mechanical & customer service from McLarty. More

by SYREETA_BALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Buck
Jun 26, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had a great experience with Allen and our service team! We appreciate you!

June 25, 2018

Waste of my time and my money Tried to make me perform a service that was not needed. Paid for a diagnostic for nothing at all. No used of any equipment needed. I really felt like More

by DIDIERUS31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Veuleman
Jun 25, 2018 -

Mark McLarty Ford responded

We are sincerely sorry for your service experience with us. We are alerting our management team of this situation and will investigate it further. We do appreciate your honest feedback, as we strive for quality customer service. Again, we apologize for the inconvenience and frustration of the service performed on your vehicle.

June 25, 2018

Service Good service, didn’t take long for service. Friendly, courteous and professional. Would recommend Mclarty Ford for service. No need for reservations. More

by WLBROWN12000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Laird
Jun 26, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a hassle-free service experience! We appreciate the positive feedback! Thank you so much for your business!

June 25, 2018

Good communication, time frames met, great service Tia and Cliff kept me informed and all commitments were met. The car was serviced and beautifully detailed when returned. The Lincoln Service Valet Pr More

by MTGCD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff, the driver, Tia McLoud
Jun 26, 2018 -

Mark McLarty Ford responded

Thank you for the great review! We are happy to know you had an excellent service experience with Tia and Cliff! We appreciate you and your business!

June 23, 2018

Excellent service Jimmy always exceeds expectations. My service visits are always a no hassle event. My wait time is always as estimated when I arrive. I enjoy dealing More

by KEMPDBK01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman, Shona McAtee
Jun 25, 2018 -

Mark McLarty Ford responded

We are happy to hear Jimmy and our team made sure you had a great service experience! Thank you for the positive feedback! We appreciate you!

June 23, 2018

knocking in rear end. kept the vehicle a couple of days and gave us a rental to drive while the problem was being fix. also call us to give progress on the vehicle while it More

by anniehampton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Buck
Jun 25, 2018 -

Mark McLarty Ford responded

Annie, thank you for the positive feedback! We are happy to hear you had a great service experience at our location! We appreciate you!

June 22, 2018

Great He kept me informed of every step of the service and madr recommendations for future service items. Service person was very professional, timely and More

by MARY.DAVIS8415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Buck
Jun 22, 2018 -

Mark McLarty Ford responded

Mary, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you!

June 22, 2018

Loaded Explorer Sport Dealership was instrumental in assisting me to find the exact vehicle that fit my needs and was even in the perfect color. Friendly yet no-pressure sa More

by fssimpson77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Harris, Mike Allen
Jun 25, 2018 -

Mark McLarty Ford responded

We are very glad to know you had a great experience with our team during the car-buying process! We appreciate you and your positive feedback! Thank you again for your business!

June 22, 2018

Great Service Had an appointment no wait time for them to get to my vehicle and service advisor kept me posted on the status of my vehicle. More

by TALMA.D.TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
Jun 25, 2018 -

Mark McLarty Ford responded

Talma, thank you for the positive feedback! We are happy to know you had a great service visit with our team! We appreciate you and your business!

...
62
...