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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,205 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,205 reviews

March 28, 2024

If someone wants to go buy a car at this dealer, please try not to be served by a Spanish-speaking gentleman with the last name Rios, he is not professional, he is not trained to provide good information, More

by Ivanjjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Trenton Jones deserves an award for sticking w/ me in this repair. We were at it since October or more: the parts were unavailable, production workers strike. He kept track of the parts as we texted we More

by ca mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Jones
February 12, 2024

I just got my 4th Subaru from Mark Miller Subaru midtown and the process is an easy and low stress experience. The sales team is always helpful and professional. I can’t see any reason to buy a Subaru fro More

by J2ndfritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

I knew what I wanted to do when I walked into the dealership. Everything was handled smoothly and I felt very good about the whole experience. I am happy with the vehicle. I am not happy with the More

by aboit55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Whitehead
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

I had a great experience at Mark Miller Subaru, was helped right after arriving, test drove a Crosstrek, and had a seamless sales experience with Paul Whitehead. Andrew was also very helpful and thoro More

by lisazoum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Whitehead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
December 20, 2023

They were very helpful and talked through the options. They let me test drive multiple cars and didn't rush me. More

by robertmottjr94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate McKeeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

As I moved to Utah from Idaho, I needed a new registration and vehicle license plates for my leased Subaru Forester which is not an easy task to do for the first time. So I went to Mark Miller Su More

by Jaafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marrianne Norris
October 09, 2023

Service rep lied to me about replacing my 3 month old battery they installed after it had to be recharge 3 times in the past week. They instead recharged the old battery and said it was ok. My wife ha More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos
August 23, 2023

They said they did oil change but I don't think they did! My car is saying maintenance due, and according to the dealers sticker I should have about 2 to 3,000 more miles. When I bought the car it said it on More

by carie.collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

My response to a text follow up from a 2nd service due to vehicle having issues from a 150k service. Thank you for the follow-up. Tom was great from a communication and understanding perspective given the ci More

by west_barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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