Mark Miller Subaru Midtown

I don’t often take the time to write reviews, and probably even less often when everything goes right — but my experience with CARLOS ANDRADE and the service team at Mark Miller Subaru Midtown absolu probably even less often when everything goes right — but my experience with CARLOS ANDRADE and the service team at Mark Miller Subaru Midtown absolutely deserves one. Carlos was exceptional. I honestly can’t remember the last time I experienced this level of communication and follow-through from a business. He was incredibly attentive, friendly, informative, and consistently kept me updated throughout the entire process. I never had to wonder what was happening with my vehicle. My Forester had an electrical issue that took some time to isolate, and I was extremely impressed with how thoroughly the team approached it. They worked through the problem, communicated with Subaru at the national level when necessary, explained what they were finding along the way, and made sure I had a vehicle to drive while mine was being diagnosed. I really appreciated receiving detailed information instead of vague answers. They ultimately identified and fixed the problem, but what impressed me just as much was how smoothly and professionally the entire experience was handled. The whole team was wonderful, but Carlos deserves special recognition. His follow-through was incredible, and I felt genuinely well taken care of from beginning to end. I will absolutely return to Mark Miller Subaru Midtown for future service. Carlos showed up as an exceptional advocate for my safety and peace. THANK YOU. Five stars without hesitation. More

I can’t recommend this shop enough! After buying a car with hidden damage and poor repair work, they thoroughly inspected it, found every issue, and turned it into a car I can be happy After buying a car with hidden damage and poor repair work, they thoroughly inspected it, found every issue, and turned it into a car I can be happy to drive again. A huge thank you to Taylor, who went above and beyond. He was honest, knowledgeable, took compassion on my situation, took time to explain everything to me and went above and beyond. It’s rare to find someone in this industry who earns your complete trust, but Taylor absolutely did. If you’re looking for quality work and people who care about you, this is the place to go! More

There are several associates I would like to mention: Hector, Joanna and Makila--what great employees, fine assets to your company and /carlos in service just before I got my new car. Hector, Joanna and Makila--what great employees, fine assets to your company and /carlos in service just before I got my new car. More

All the people at Mark Miller Subaru went the extra mile to answer all my Questions.They even sent a person to pick me up at my request to take me to their dealership. They even sent another person to my ho to answer all my Questions.They even sent a person to pick me up at my request to take me to their dealership. They even sent another person to my home to explain all the features of my new Subaru Outback. I would recommend Mark Miller Subaru to anyone. More

Bought vehicle there and will go know where else. Mid town Subaru is the best in every experience I have had there. Mid town Subaru is the best in every experience I have had there. More

IT WAS a good experance friendly helpful people . I would not mind hanging around there now andthen just for something to to relax and enjoy. I would not mind hanging around there now andthen just for something to to relax and enjoy. More

They listen, no pressure sales, excellent customer and maintenance service. All workers are approachable, helpful. maintenance service. All workers are approachable, helpful. More

Great place to have work done, friendly and informative! Food right there in the waiting lounge is a great touch! Food right there in the waiting lounge is a great touch! More

Leased a new Subaru from Mark Miller Subaru last month and was thoroughly impressed with the team and overall service. I’ll be the first to admit — I’m not a fan of the car-buying/leasing process and usua and was thoroughly impressed with the team and overall service. I’ll be the first to admit — I’m not a fan of the car-buying/leasing process and usually hate the games some dealerships play around financing, trade-ins, and add-ons. If you’re looking for a straightforward, no-nonsense experience, give Mark Miller Subaru a try. From my first call with sales rep Doug Murdock, to the visit itself, to receiving a fair trade-in offer, tracking down the vehicle we wanted, smooth financing, and proactive follow-up, the entire process was seamless and professional. More

Always receptive to what my car needs and informs me every step of the way. I wouldn't go anywhere else! every step of the way. I wouldn't go anywhere else! More