Mark Thomas Ford Inc.

Salesmen were helpful and options were available and displayed. There is a reason this isn’t my first car bought there displayed. There is a reason this isn’t my first car bought there More

I decided to give MT Ford a 2nd chance after my previous bad service years ago (approx 2012-2014). This was because MT Ford now has new service tech's and management. So far, they have done a good job. S bad service years ago (approx 2012-2014). This was because MT Ford now has new service tech's and management. So far, they have done a good job. Started with a warranty repair that was completed 100% and no problems since. This time was a free oil change which sounds simple, however, years ago they spilled oil in the engine compartment, the skid plate fell off when driving away, they left tools lay under my hood area, and the oil cap was on backwards. NOW, things are different and much better! Everything was done correctly with only two minor issues. One, they didn't fully wipe out the plastic drain tray under the filter which allowed for 3 drops of oil to drip on my driveway and there were oily smudge prints on the driver's door area. Minor things considering how everything else was done clean and exact. MT Ford Service has started to earn my trust again. More

Friendly, affordable, done in a timely manner. I love mark thomas. Always very upfront and honest I love mark thomas. Always very upfront and honest More

This is definitely my go to dealership for Ford Trucks when shopping for new and used vehicles when shopping for new and used vehicles More

The staff is very good, they take great care of your service you come in for. They are very friendly!! service you come in for. They are very friendly!! More

I can not recommend this dealership for people buying out of state and not able to view the vehicle prior to purchasing. I asked for documentation of any damage or issues and they neglected to mention the h of state and not able to view the vehicle prior to purchasing. I asked for documentation of any damage or issues and they neglected to mention the hood is so out of alignment on my 2023 Ford Raptor I am concerned now that it may have been in an unreported accident. Also there are items that do not work like the lane keeping system so this is sad especially that I purchased from a ford dealership and they are suppose to do a very good inspection before they sell it. So now I assume I will be stuck with a body shop expense and potentially news that this vehicle was in an accident and not disclosed to me as well as a Ford repair for the lane keeping system which will not be cheap due to this truck just being out of warranty. The sales team was very patient and worked with me from out of state so I do appreciate that but at the same time they knew the hood wasn't aligned and didn't send pictures of that and has some issues so for that I think this was very poor and could be a legal case if I do find out it was in an accident. I am waiting to take it in when I have time due to just having a new born baby. More

I always receive exceptional service at Mark Thomas Ford. I'm very happy with the staff and my new Bronco Sport. I'm very happy with the staff and my new Bronco Sport. More

I was able to quickly find the exact car I wanted and was happy with the price. The process of buying was incredibly easy and never felt pushed or presssured happy with the price. The process of buying was incredibly easy and never felt pushed or presssured More

Told them I wanted to trade my car in on one in better condition and let them know mine needed work. When I got there they pretty much accused me of being a liar saying I told Thomas my car was in mint co condition and let them know mine needed work. When I got there they pretty much accused me of being a liar saying I told Thomas my car was in mint condition saying I wanted one with less miles. They said they wouldn't give me more than 4k for it so I left. Thomas texted me on way home saying my car needed 4k in repairs and would split the difference with me and asked me to come up with 2K more to FIX the car I was trading in! So I took my car to get it repaired and they are fixing in up for $1800 so these guys were rude, called me a liar, and downright unprofessional. NEVER do a trade in with this group. Too many other dealers that will treat you better in less than ideal situations. BTW I'd check their's out very carefully as I wasnt thrilled with its performance. More

They always go above and beyond. We wouldn’t go anywhere else to purchase a vehicle! We wouldn’t go anywhere else to purchase a vehicle! More