Went to this dealer to look at a 2008 F-250 King Ranch. I was originally being helped by Jim Goddard, which seemed to be a decent guy. I told him I was interested in the truck, but it needed tires (low tread / dry rot), and the chrome on the grill had wrinkle up and was about to peel off. It also had a stereo that wasn't working. I asked Jim if he was going to be there the next day, and he told me 'no', and passed me off to Bob Mines. This is where it went down hill. I told Bob I was interested, but had concerns about the tires, the grill, and the fact the stereo didn't work. He acted like I was an idiot and had too much expectations of a used vehicle. He told me that it was a 'used truck'. I asked him if this was a 'take it as it is or leave it deal', and he told me they price their trucks accordingly, and that's why they sell so many. He had no interest in working with me to deal with the $100 grill and a set of tires. I walked him over to my Excursion I wanted to trade, and showed him the shiny flawless grill, and newer tires, and asked why I would want to trade him that for the F-250 in the condition they were trying to sell it in.
I'm shocked this man's on the payroll. He lost the dealer a sale, and from looking at the reviews, he's caused the dealer to lose others.
Such a shame. Of all the vehicles I've bought over the years, this is the first dealer that wouldn't work to make the vehicle right before it left the lot. This is more typical of small shady dealers you find, not of a major dealerships.