Mark Thomas Ford Inc.

I have dealt with this dealer for years, new purchase, service, body shop and have always been pleased with them. The dealership it self isn't pretty but I felt the people made the difference. This all ch service, body shop and have always been pleased with them. The dealership it self isn't pretty but I felt the people made the difference. This all changed on my last experience with them. I have been looking for a used car and finally found one , test drove it late on a Monday and shook the salesman's hand and told him I wanted that car. This was around 8pm and the next late day was Thursday. I told them I would be in after work Thursday to complete the deal. Thursday morning while working I get a call stating the car was sold " sorry " but we have more you could look at. When I tried to complain the spin was put back on me that they couldn't believe I didn't take the car on Monday. The big guy was so sorry and promised to make it up to me, took my phone # and everything. I have since purchased a vehicle at another dealer and I am still waiting for that call from mark Thomas ford. If they had my best interest in mind they would have taken more steps to seal the deal. I trusted them and they say it was my fault the deal went south. REALLY???? More

they were friendly and non pressuring. very informative about products and answered all questions. Fair pricing. Great place to deal with. I hightly recommend this dealership. about products and answered all questions. Fair pricing. Great place to deal with. I hightly recommend this dealership. More