Mark Wahlberg Chevrolet of Avon

Dealership experience Came in for one vehicle, contacted sales rep, TJ Maderitz listened to my needs and allowed me to look beyond my selections with suggested vehicles tha Came in for one vehicle, contacted sales rep, TJ Maderitz listened to my needs and allowed me to look beyond my selections with suggested vehicles that fit my price range. The suggested vehicle was unsurprisingly better than my choice and a year newer. TJ has gone above and beyond the call of duty to make this work. I would highly recommend Joe Firment and TJ Maderitz for your next vehicle purchase. More

Best service I was looking for a Mustang between the years 99 and 04 and found it at Joe Firment Chevrolet. I live in Pennsylvania and this dealer is over 2 hours I was looking for a Mustang between the years 99 and 04 and found it at Joe Firment Chevrolet. I live in Pennsylvania and this dealer is over 2 hours away. I dealt with TJ who answered all my questions and went above and beyond to make me a good deal on my car. I was gonna drive up there to get and they went out of their way to deliver the car to me to help me out. I will be sure to deal Joe Firment again to buy any vehicle in the future. To me the distance is worth the service. Thank you TJ and Joe Firment Chevrolet More

Extremely Satisfied and Impressed My wife and I were looking for a 2014 or newer Chevy Cruze LS at Joe Firment Chevrolet. Tracy Arendt was our sales person. She knew our criteria and My wife and I were looking for a 2014 or newer Chevy Cruze LS at Joe Firment Chevrolet. Tracy Arendt was our sales person. She knew our criteria and had just received a 2015 Chevy Cruze LS in off a lease and it was priced so that when we traded in our car we had no money down. We needed to have cruise control (which the car didn't have) and two front tires. Tracy said that that would be taken care of at no cost to us. We financed it with our bank and after we signed all the papers at the bank the remainder was handled between Tracy and the bank. When we went to pick up the car Tracy again showed us all the features that the car had and as promised new front tires and cruise control and the car had been fully detailed. We drove it home and my wife later ran an errand across town and upon returning home, at a stop light, experienced a lurching car and then it stalled. She managed to get home and told me to check it out. I got in the car, started it up, put in drive and the car violently lurched in drive and reverse and the check engine light was on. I called Tracy and she apologized and said "bring it in right away." She met me at the Dealership door (even thought she had a client at her desk), took the key from me and immediately pulled it into the garage and was discussing the issue with the repair manager. Once the repair was done she explained the problem and subsequent repair to me and said if I had any other problem(s) call her and she would take care of it/them. Through the entire purchase process Tracy was professional, very through in explaining the process and very attentive to our needs. She made the experience of buying a car very pleasurable. We were definitely very impressed with how she handled us and our perceived crises that we may have bought a lemon, which as it turns out is not the case. Should anyone want a used Chevrolet, or a lease we would recommend Tracy Arendt and Joe Firment Chevrolet. All the support people we encountered were also very nice. Sincerely, Gary A. and Agnes M. Bailey More

outstanding dealership TJ and all the staff at joe firment i coudnt be happier with the dealership!... its a pleasure to walk and and all the staff m TJ and all the staff at joe firment i coudnt be happier with the dealership!... its a pleasure to walk and and all the staff makes sure my im taken care of ... thanx again for a great experience! More

Joe Firment quarterbacks the family team Talk about stress-free? Indeed. Joe Firment personally engaged us as we waited for final bank approval (for a pre-approved loan) and later, a frustrat Talk about stress-free? Indeed. Joe Firment personally engaged us as we waited for final bank approval (for a pre-approved loan) and later, a frustrating experience with the insurance company who bumped the on-line quoted monthly rate by $360 per year at the last moment. Next day, the insurance company informed us they had made a mistake and refunded the $360 overcharge. Nice to find the on-line quote was correct the first time with the only hassles not the fault of the dealership. THE POINT IS: The Firment folks exhibited extraordinary patience and consideration for several hours as two seniors were buying a used car. Our foot soldier sales guy, James Wood, with little help from us, even volunteered to move our messy trunk stuff to the "new" car. If I happened to be buying an $80,000 Corvette, I cannot imagine better consideration and that feeling of being special. Firment knows how to treat customers -- like family. More

Excellent service and price. This is my second Malibu from Joe Fitment Chevrolet. Everyone from reception to sales,financing and service were pkeasant,efficient and not pushy.Devi This is my second Malibu from Joe Fitment Chevrolet. Everyone from reception to sales,financing and service were pkeasant,efficient and not pushy.Devin spent a lot of time showing me all the new features on my new Malibu.He made sure I was totally comfortable before I drove away.He did not rush me or make me feel stupid with all my questions. More

Quick, Easy, professional saleswoman! Tracy knew the ins and outs of the 2018 Traverse. Quick and easy and no issues. Orders late afternoon then delivered next day. Very professional. Tracy knew the ins and outs of the 2018 Traverse. Quick and easy and no issues. Orders late afternoon then delivered next day. Very professional. More

Amazing experience Don was very helpful and made buying my first car very easy. He is such a great guy and is very easy to talk to. Don was very helpful and made buying my first car very easy. He is such a great guy and is very easy to talk to. More

My Leasing Experience at Joe Firment Chevrolet I leased a 2017 Chevy Trax from Joe Firment Chevrolet recently and I love this car! The person I dealt with was Martie Wood who was very friendly and I leased a 2017 Chevy Trax from Joe Firment Chevrolet recently and I love this car! The person I dealt with was Martie Wood who was very friendly and knowledgeable about the leasing process. I felt very comfortable dealing with her and I felt completely satisfied leasing this excellent car. More

Great Experience ! I love my new Equinox ! Thank you so much ! I would you recommend to anyone I know ! No hassle , no pressure environment just good business ! I love my new Equinox ! Thank you so much ! I would you recommend to anyone I know ! No hassle , no pressure environment just good business ! More