found one of their ads on craigslist. went to check out an suv they had listed on there. very shady from the start. the guy taking care of me kept mentioning how the suv needs nothing, he’s driven it a bunch of times to run errands, it’s close to perfect, etc. 5 minutes into checking out the car, i notice it has a cracked taillight, a cracked windshield, center console has a panel that was all bubbled up, also its a “clean” title car but has some obvious body work done in the rear with some overspray to cover it up, and brakes pads and rotors for sure needed some attention. which was the complete opposite of what the sales guy is telling us. every time i mentioned something to him it was a followed by “that’s an easy fix, it’s normal for a used car”. price was not negotiable whatsoever, even after pointing out all these obvious defects. taking into consideration it was also priced higher than kelley blue book. they offered to fix it all and get it ready for us since we were interested but kept asking me to put down a deposit multiple times so his manager can know i’m “serious”, also mentioned that if i changed my mind after i put down a deposit he can definitely refund me. that they do refunds on fridays. the next morning after checking out the car i decided to back out and gave them a call. they basically told me that they already started fixing the car and that is non refundable. mind you i was checking out this car at 7pm at night when they closed and i gave them a call at 10am the next morning. they are basically using my deposit to fix the car for the next buyer. anyone going to this dealership i’d be very careful. they talk up a big storm but their words never match the paperwork. is not the first time they screwed customers out of their deposit and it won’t be the last. check out any car they are selling to you thoroughly and make sure anything they need to fix is in writing, word of mouth is a big game to these guys. some of their cars need a lot more work then they tell you. read the fine print with these guys.