Marlboro Nissan

Excellent Shopping Experience Jim had all the information regarding the vehicle I was interested in and ultimately ended up buying. He was personable and knowlegable and helped get Jim had all the information regarding the vehicle I was interested in and ultimately ended up buying. He was personable and knowlegable and helped get me the best deal on my new (used) Nissan Altima! I left feeling very satisfied with the service I received and would absolutely return when I'm ready for my next purchase. More

Used Altima Purchased used Altima. Friendly service made purchasing the vehicle a easy process. Experienced staff took all the hassle out of the car buying proces Purchased used Altima. Friendly service made purchasing the vehicle a easy process. Experienced staff took all the hassle out of the car buying process and finance department was a joy to work with. More

Easy Car Buying! This was by far the easiest car buying experience I've had! Mark was very friendly, personable, and great at listening to what we were looking for. He This was by far the easiest car buying experience I've had! Mark was very friendly, personable, and great at listening to what we were looking for. He was spot on for the kind of car, color, and specs we wanted. We walked away that day with a car! I am definitely coming back for future car needs and would definitely recommend this place to everyone I know! More

Ok, as long as you deal with General Manager with any issues I had a great experience with obtaining the vehicle but now that they have my money and the deal is done, I cannot get any help with obtaining a coupl I had a great experience with obtaining the vehicle but now that they have my money and the deal is done, I cannot get any help with obtaining a couple simple things, including the maintenance/repair history. I have made multiple calls, and I am always treated well, but NEVER, EVER end up with the printouts I have asked for. I am completely frustrated. Prior to this I would have referred everyone to them as their customer service PRIOR to the sale is terrific. AFTER the sale, not so much. I realize now they are just like all the rest. I thought I had found a place to buy several vehicles from, now, I might as well shop closer to home. UPDATE as of 8/1/14 Manager Dan Hedin took care of the issues I had as soon as he found out I was frustrated-- quickly and professionally. I am really not sure how to rate this dealer other than to say, if Mr. Hedin is the manager, and you do have an issue, I am sure he will address it. More

Awesome Service and Customer Care Just bought a brand new 2014 Rogue Select and love it. This is the 7th vehicle I've bought from this dealership and Mark. Always a good experience. Just bought a brand new 2014 Rogue Select and love it. This is the 7th vehicle I've bought from this dealership and Mark. Always a good experience. More

Marlboro Nissan I was looking for a specific model and color (Bitter Chocolate Pearl on a Cube). They don't make that color anymore but Jim McCall was able to find me I was looking for a specific model and color (Bitter Chocolate Pearl on a Cube). They don't make that color anymore but Jim McCall was able to find me one in less than 10 minutes. It was in Vermont, but he got to Marlborough, and I bought it. But what impressed me most of all was Jim's professional and friendly manner. Anything I asked for, I mean anything, he said "we'll get it done", and he did. Jim then took me over the Cube and explained everything. I mean everything. I have never had that happen before. He set up by hands-free phone Bluetooth system and showed me how to operate that. One of Jim's secrets is he takes nothing for granted. When he explained something to me, he would explain it and show me how to do it. But something else I have never experienced is he would then have me do it personally. I have never experienced that before either. It's a great way for someone to learn about a new car. More

what a difference! Our experience at Marlborough Nissan was entirely different from our experience at the two other dealerships in every way and it was all positive. Ev Our experience at Marlborough Nissan was entirely different from our experience at the two other dealerships in every way and it was all positive. Everyone was polite and courteous and happy to help us. We didn't get the customary condescending, sarcastic attitude as at other locations. I would definitely recommend visiting there if you are looking for a vehicle. More

This one is above the rest I've been buying Nissan's ONLY from the crew at Marlboro Nissan since 2002. From my first purchase till today the experience has always left me with a I've been buying Nissan's ONLY from the crew at Marlboro Nissan since 2002. From my first purchase till today the experience has always left me with a smile on my face There's nowhere else to go! More

Nissan Marlboro/Brian Rogers Brian and all other Nissan employees that I had worked with at Nissan Marlboro were absolutely FANTASTIC with helping me find the right car. I would h Brian and all other Nissan employees that I had worked with at Nissan Marlboro were absolutely FANTASTIC with helping me find the right car. I would highly recommend this dealership to anyone looking for amazing service, quality, and flexibility with purchasing vehicles. More

Buying a car should be a happy time. Finally a car dealer that is interested in your needs and desires and doing everything possible to meet your needs. In my case, met perfectly. It seem Finally a car dealer that is interested in your needs and desires and doing everything possible to meet your needs. In my case, met perfectly. It seems to me that demands on Mark from the manufacturer, the dealer, the sales manager, sales quotas, etc. will all take care of themselves if he can satisfy the one customer that he is working with at the moment. In my book, Mark is a master at his job, developed during years of experience and paying attention. I never felt so good during a car purchase. More