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Marlow Ford - Service Center

Luray, VA

4.8
133 Reviews
Call Service Center (888) 728-4619

133 Reviews of Marlow Ford - Service Center

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December 06, 2023

Darrell and the whole crew at Marlow was incredibly professional and accommodating to me. If we are ever back in luray for work that is the only place we will go. 10/10 experience from attitude to work More

by BRANDON_WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 08, 2023 -

Marlow Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that Darrell and the entire crew at Marlow provided you with a professional and accommodating experience. Maintaining a positive attitude and delivering high-quality workmanship are key aspects of our commitment to customer satisfaction. We appreciate your trust and are honored that you consider Marlow the go-to place for your automotive needs. If there's anything specific you enjoyed about your experience or if you have any suggestions, please feel free to share. We look forward to serving you again in the future. Safe travels, and thank you for choosing Marlow!

December 01, 2023

Darrell was so friendly. He was very knowledgeable and polite.I'm going to bring him my special cupcakes next time. More

by JWPAINTER1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Dec 04, 2023 -

Marlow Ford responded

Your kind words brightened our day at Marlow Ford! We're thrilled you had a friendly and knowledgeable experience with him. We can't wait for the special cupcakes – a sweet treat to match the sweetness of your feedback!

November 29, 2023

Great! Awesome service! Anthony and the whole service department were very nice! Easy to walk in and get taken care of, would definitely recommend 10/10! More

by VRIDGEW
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cox
Report | Print
Nov 30, 2023 -

Marlow Ford responded

Wow, thank you for the fantastic review! We're thrilled to hear that Anthony and our service team made your experience at Marlow Ford great. Your recommendation means the world to us, and we look forward to delivering top-notch service every time you walk through our doors.

November 23, 2023

Makar head multiple difficult problems. It took quite a while to get it 100%. I am well satisfied with Marlo Ford and the people they employ. They are good folks.DED More

by donalddovel
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Turning challenges into triumphs is what we do best at Marlow Ford, Donald. We're thrilled to hear you're well satisfied with our team and the effort they put into ensuring your experience is nothing short of excellent. Safe travels, and we look forward to serving you with the same dedication in the future!

November 22, 2023

They are always friendly, competent and knowledgeable. FORD should be appreciative of this dealership. First car I owned was a Ford Pinto, my Father always owned FORDs. It's the FORD people that's why. More

by clzeman
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Greer
Report | Print
Nov 27, 2023 -

Marlow Ford responded

Thank you for the stellar review! We're thrilled to be your go-to Ford dealership, and your loyalty truly speaks volumes. From the iconic Ford Pinto to the present day, our commitment to friendliness, competence, and knowledge remains unwavering. Your support fuels our passion, and we're proud to keep the Ford legacy alive. Here's to many more miles of smiles with Marlow Ford!

November 20, 2023

I came in with both brake lights out during a mini vacation. My lights were fixed in record time and relieved my stress of having to do it myself while wrangling my three year old in a place I am not More

by Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Marlow Ford responded

We're delighted to have turned your brake light hiccup into a stress-free pitstop during your mini vacation Miranda! Our team at Marlow Ford is always here to ensure smooth travels and a worry-free experience. Thanks a ton for cruising by, and we look forward to keeping your journey as seamless as possible in the future!

November 15, 2023

Great place to buy a vehicle thanks to the staff JW,Anthony and the service department More

by cdb6161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2023 -

Marlow Ford responded

Thanks a million for your stellar review! We're thrilled to hear you had a fantastic experience with JW, Anthony, and our stellar service department. Your kind words fuel our passion for excellence, and we can't wait to serve you again at Marlow Ford! Drive on with joy!

November 11, 2023

I’ve had good service there and Darrel is always practical and gives good advice about service More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Marlow Ford responded

Thank you for your wonderful review Ryan! We're thrilled to hear about your positive experiences at Marlow Ford. Darrel and our team are here to provide practical advice and top-notch service. Your satisfaction is our priority, and we look forward to serving you again soon!

November 04, 2023

very helpful always get me in when i call will return for maintenance on bothe of our vehicles More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Marlow Ford responded

We're thrilled to hear that you've had a fantastic experience with us at Marlow Ford, Dwayne! Our team is committed to being here for you whenever you need us, and it's our pleasure to keep both of your vehicles running smoothly. We can't wait to welcome you back for maintenance, ensuring your vehicles continue to be road-ready and in tip-top shape. Thanks for choosing Marlow Ford, and we look forward to your next visit!

October 30, 2023

Great dealership, very friendly staff. I would recommend them to anyone needing service. Prompt service for my truck oil change. I was nervous at first being an out of town customer but the More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Ridgeway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Marlow Ford responded

We're absolutely thrilled to hear about your fantastic experience with us! At Marlow Ford, our top priority is ensuring every customer feels at home, no matter where they're from. We're delighted to have put your mind at ease and provided prompt, professional service. Thank you for your kind words, and we look forward to serving you again in the future!

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