Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Virginia Ridgeway

May 12, 2026

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Employee Rating

Family oriented and trustworthy. From sales to service, highly recommend. Will continue to be a Marlow customer. More

by jrmysee85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 10, 2026

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Employee Rating

Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they f More

by Distagon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Didn’t get the name of the mechanic but kudos to him too.

May 06, 2026

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Marlow Ford is the service center you hope to find when you are on the road traveling and need a quick oil and filter change. They got me an appointment pronto and did the service while I waited. They di More

by cfgarrison3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 08, 2026

Marlow Ford responded

Thank you for taking the time to share your experience, cfgarrison3. We know how important it is to find a dependable service center while traveling, and we’re glad our team at Marlow Ford was able to get you in quickly and make the process easy and convenient. It’s great to hear the full truck inspection, timely service, and pricing all met your expectations. Thank you again for trusting us while passing through Luray, and we hope the rest of your travels are safe and smooth.

May 01, 2026

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Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow. More

by j.brado
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for the kind words, j.brado. Hearing that you continue to have good experiences with our team means a lot to us. We appreciate your comments about our knowledgeable, friendly, and honest staff, and we’re grateful for the trust you place in Marlow Ford for both vehicle service and purchases in Luray. Thank you again for your continued support, and we look forward to helping you whenever you need us.

May 01, 2026

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Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully. More

by NOEMAIL39
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2026

Marlow Ford responded

Thank you for your continued support, We’re glad to hear our team has consistently provided timely and courteous service during your visits to Marlow Ford. It’s especially great to know our vehicle pickup service has been helpful and convenient for you, as we know how important it is to make servicing your vehicle as easy as possible. We truly appreciate your recommendation and look forward to continuing to serve you in Luray.

May 01, 2026

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Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again More

by PFLORA217
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for the wonderful feedback, We truly appreciate your kind words and are glad our team at Marlow Ford made such a positive impression. Going above and beyond for our customers is something we strive for every day, and it means a lot to hear that you felt well taken care of during your visit to Luray. Thank you again for your trust, and we look forward to serving you again in the future.

April 04, 2026

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Darrell was very professional and knew his job well. The communication was great. They replaced my engine and so far everything has been going good. I would recommend them to anyone. More

by Garyp2586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for the thoughtful review, Garyp2586. We’re glad to hear Darrell provided professional service and kept you well informed throughout the repair process. Replacing an engine is a major repair, and we know how important clear communication and dependable workmanship are during that experience. It’s great to hear everything has been going well so far, and we truly appreciate your recommendation and trust in our team at Marlow Ford in Luray.

March 02, 2026

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Employee Rating

?? I am very pleased with the work that is done on my vehicle. Staff is very friendly More

by foxteresa64
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Mar 24, 2026

Marlow Ford responded

Thanks so much for the kind words! We’re really glad to hear you’re happy with the work on your vehicle and that the team has been friendly along the way. Virginia will appreciate the shoutout too. We truly appreciate your support and look forward to seeing you again next time!

March 02, 2026

Dealership Rating
Employee Rating

They are a honest dealer ship I have dealt there before and always got good service. More

by jkthomas2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Mar 24, 2026

Marlow Ford responded

Thanks so much for the kind words! We really appreciate your continued trust and are glad to hear you’ve consistently had good service with us. Being honest and dependable is what we’re all about. We look forward to seeing you again next time!

February 28, 2026

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Employee Rating

They are always friendly and they explain what my car needs before working on it. They usually get my car in as soon as possible. More

by patricia8
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Mar 24, 2026

Marlow Ford responded

Thanks so much for the kind words! We’re glad to hear the team has been friendly, keeps you informed, and gets you in as quickly as possible—that’s exactly what we aim for. We really appreciate your trust and look forward to seeing you again next time!

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