Virginia Ridgeway
Virginia Ridgeway at Marlow Ford

Virginia Ridgeway

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Virginia Ridgeway

June 06, 2026

Dealership Rating
Employee Rating

Very friendly and attentive. Even when I threw a change of time. They just went with it with a smile More

by allen.barnes76
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

June 06, 2026

Dealership Rating
Employee Rating

Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship. More

by Lanetechinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2026

Dealership Rating
Employee Rating

Didn't have any issues with installing a part that I bought and was reasonably on the cost I checked with Meyers ford and they wanted double the price More

by Bigapple2023
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Jun 04, 2026

Marlow Ford responded

Thank you for taking the time to share your experience and thank you for choosing Marlow Ford for your service needs. We’re glad to hear the installation went smoothly and that our team was able to provide the service at a reasonable cost. Delivering quality work and fair value is important to us, and we appreciate you recognizing that. Thank you again for your feedback and for trusting our service team in Luray. We look forward to helping you with your vehicle needs in the future.

May 12, 2026

Dealership Rating
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Family oriented and trustworthy. From sales to service, highly recommend. Will continue to be a Marlow customer. More

by jrmysee85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Jun 04, 2026

Marlow Ford responded

Thank you for the wonderful review and for your continued trust in Marlow Ford. Hearing that you view our team as family-oriented and trustworthy means a great deal to us. We’re grateful for your recommendation and pleased that your experiences with both our sales and service departments have earned your confidence. Thank you again for your loyalty and support. We value the relationship we’ve built with you and look forward to serving you in Luray for many years to come.

May 10, 2026

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Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they f More

by Distagon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer , Didn’t get the name of the mechanic but kudos to him too.

Jun 04, 2026

Marlow Ford responded

Thank you for taking the time to share your experience and thank you for trusting Marlow Ford during an unexpected situation. We know it can be stressful to have a warning light come on while traveling, so we're glad Darrel Greer and our service team were able to diagnose the issue quickly and get your F-150 repaired the same day. Providing prompt, dependable service when our customers need it most is something we take great pride in. Thank you again for your kind words and recognition of our team. We truly appreciate your support and are glad we could help make your stop in Luray a positive one.

May 06, 2026

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Marlow Ford is the service center you hope to find when you are on the road traveling and need a quick oil and filter change. They got me an appointment pronto and did the service while I waited. They di More

by cfgarrison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Marlow Ford responded

Thank you for taking the time to share your experience, cfgarrison3. We know how important it is to find a dependable service center while traveling, and we’re glad our team at Marlow Ford was able to get you in quickly and make the process easy and convenient. It’s great to hear the full truck inspection, timely service, and pricing all met your expectations. Thank you again for trusting us while passing through Luray, and we hope the rest of your travels are safe and smooth.

May 01, 2026

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Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow. More

by j.brado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for the kind words, j.brado. Hearing that you continue to have good experiences with our team means a lot to us. We appreciate your comments about our knowledgeable, friendly, and honest staff, and we’re grateful for the trust you place in Marlow Ford for both vehicle service and purchases in Luray. Thank you again for your continued support, and we look forward to helping you whenever you need us.

May 01, 2026

Dealership Rating
Employee Rating

Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully. More

by NOEMAIL39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Marlow Ford responded

Thank you for your continued support, We’re glad to hear our team has consistently provided timely and courteous service during your visits to Marlow Ford. It’s especially great to know our vehicle pickup service has been helpful and convenient for you, as we know how important it is to make servicing your vehicle as easy as possible. We truly appreciate your recommendation and look forward to continuing to serve you in Luray.

May 01, 2026

Dealership Rating
Employee Rating

Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again More

by PFLORA217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for the wonderful feedback, We truly appreciate your kind words and are glad our team at Marlow Ford made such a positive impression. Going above and beyond for our customers is something we strive for every day, and it means a lot to hear that you felt well taken care of during your visit to Luray. Thank you again for your trust, and we look forward to serving you again in the future.

April 04, 2026

Dealership Rating
Employee Rating

Darrell was very professional and knew his job well. The communication was great. They replaced my engine and so far everything has been going good. I would recommend them to anyone. More

by Garyp2586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for the thoughtful review, Garyp2586. We’re glad to hear Darrell provided professional service and kept you well informed throughout the repair process. Replacing an engine is a major repair, and we know how important clear communication and dependable workmanship are during that experience. It’s great to hear everything has been going well so far, and we truly appreciate your recommendation and trust in our team at Marlow Ford in Luray.

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