Darrell Greer
Darrell Greer at Marlow Ford

Darrell Greer

Service Advisor

Marlow Ford

1021 US-211 West
Luray, VA 22835

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Darrell Greer

June 06, 2026

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Employee Rating

Always great to work with. Front door service picking up our vehicles with a loaner is very important for our personal and business relationship. More

by Lanetechinc
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 20, 2026

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Had a small problem, it was fixed very quickly! Brake part came loose and was fixed More

by Christacker7
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Jun 04, 2026

Marlow Ford responded

Thank you for taking the time to share your experience and thank you for choosing Marlow Ford for your service needs. We’re glad to hear the issue was identified and corrected quickly and that our team was able to get you back on the road without delay. We appreciate your understanding and your trust in our service department. Thank you again for your feedback, and we look forward to assisting you in Luray whenever you need us in the future.

May 16, 2026

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Everything was smooth sailing. It was a very pleasant experience from picking up my truck to its return. So smooth. So easy. More

by christian_south
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

Jun 04, 2026

Marlow Ford responded

Thank you for the wonderful review and thank you for choosing Marlow Ford. We’re delighted to hear everything was smooth sailing from the moment your truck was picked up until it was returned. Providing a convenient, stress-free experience is something our team works hard to deliver, and we're glad that was reflected in your visit. Thank you again for your kind words and your trust in our team. We look forward to serving you again in Luray whenever you need us.

May 12, 2026

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Family oriented and trustworthy. From sales to service, highly recommend. Will continue to be a Marlow customer. More

by jrmysee85
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

Jun 04, 2026

Marlow Ford responded

Thank you for the wonderful review and for your continued trust in Marlow Ford. Hearing that you view our team as family-oriented and trustworthy means a great deal to us. We’re grateful for your recommendation and pleased that your experiences with both our sales and service departments have earned your confidence. Thank you again for your loyalty and support. We value the relationship we’ve built with you and look forward to serving you in Luray for many years to come.

May 10, 2026

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Darrel Greer and all the service staff did an outstanding job for me on my F150. My engine light came on while pulling into Luray traveling from South Carolina. Turns out it was a stuck thermostat and they f More

by Distagon2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway , Didn’t get the name of the mechanic but kudos to him too.

Jun 04, 2026

Marlow Ford responded

Thank you for taking the time to share your experience and thank you for trusting Marlow Ford during an unexpected situation. We know it can be stressful to have a warning light come on while traveling, so we're glad Darrel Greer and our service team were able to diagnose the issue quickly and get your F-150 repaired the same day. Providing prompt, dependable service when our customers need it most is something we take great pride in. Thank you again for your kind words and recognition of our team. We truly appreciate your support and are glad we could help make your stop in Luray a positive one.

May 10, 2026

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Darrell is the best. He provides great communication and goes above and beyond with his customer service. More

by Smootkm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Marlow Ford responded

Thank you for the wonderful review and for taking the time to recognize Darrell. We’re delighted to hear that his communication and dedication to customer service made such a positive impression. Going above and beyond for our customers is what we strive for, and Darrell consistently does an excellent job of making sure customers stay informed and well taken care of throughout the service process. Thank you again for your kind words and for choosing Marlow Ford in Luray. We truly appreciate your support and look forward to serving you again in the future.

May 01, 2026

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Knowledgeable, friendly and honest staff. Great place to service or purchase a vehicle. Always had a good experience at marlow. More

by j.brado
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

May 08, 2026

Marlow Ford responded

Thank you for the kind words, j.brado. Hearing that you continue to have good experiences with our team means a lot to us. We appreciate your comments about our knowledgeable, friendly, and honest staff, and we’re grateful for the trust you place in Marlow Ford for both vehicle service and purchases in Luray. Thank you again for your continued support, and we look forward to helping you whenever you need us.

May 01, 2026

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Always timely and courteous. I never have. Any complaints and would recommend them. The pickup of the cars is so helpfully. More

by NOEMAIL39
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2026

Marlow Ford responded

Thank you for your continued support, We’re glad to hear our team has consistently provided timely and courteous service during your visits to Marlow Ford. It’s especially great to know our vehicle pickup service has been helpful and convenient for you, as we know how important it is to make servicing your vehicle as easy as possible. We truly appreciate your recommendation and look forward to continuing to serve you in Luray.

May 01, 2026

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Marlow Ford goes above beyond to accommodate their customers. I was impressed . I will use them again More

by PFLORA217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Virginia Ridgeway

May 08, 2026

Marlow Ford responded

Thank you for the wonderful feedback, We truly appreciate your kind words and are glad our team at Marlow Ford made such a positive impression. Going above and beyond for our customers is something we strive for every day, and it means a lot to hear that you felt well taken care of during your visit to Luray. Thank you again for your trust, and we look forward to serving you again in the future.

April 22, 2026

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Employee Rating

Darrell has been very helpful and made me feel like a special customer. I haven't driven my car yet so I'm not sure if the problem is solved or not. More

by PEACEPUPPPY
Recommend Dealer
Yes

Other Employees Tagged: Darrell Greer

May 08, 2026

Marlow Ford responded

Thank you for sharing your feedback,. We’re glad to hear Darrell made you feel valued and took the time to provide a helpful experience during your visit to Marlow Ford. We understand your concern about wanting to make sure the issue is fully resolved, and we encourage you to reach back out if you notice anything further once you’ve had more time with your vehicle. Thank you again for trusting our team in Luray, and we’re always here if you need anything.

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