Marshal Mize Ford
Chattanooga, TN
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The salespeople we dealt with were all very knowledgeable on the vehicles we asked about, They were very courteous, understanding and gave us our space, not pushy at all. We were probably not the easiest cus on the vehicles we asked about, They were very courteous, understanding and gave us our space, not pushy at all. We were probably not the easiest customer's, as it took us 3 days and 7 different dealerships to make our choice at Marshal Mize. 100% satisfied with the purchase experience. More
Non-Ethical, Poor Communication and Service. Manipulative, Deceptive,Predatory, Dishonest, Misleading, Exploitative, Greedy, and Untrustworthy Manipulative, Deceptive,Predatory, Dishonest, Misleading, Exploitative, Greedy, and Untrustworthy More
Amazing experience beginning to end. Not pressured at all - Lindsey Ford was amazing and walked us through the process beginning til end. The whole staff was amazing and professional- an Not pressured at all - Lindsey Ford was amazing and walked us through the process beginning til end. The whole staff was amazing and professional- and went above and beyond to put us in the vehicle we wanted! More
I brought my wife to buy her a car they didn't approve her until I added myself with a trade in we was required to have full coverage so I canceled the insurance switched to the new vehicle it was a embar her until I added myself with a trade in we was required to have full coverage so I canceled the insurance switched to the new vehicle it was a embarrassment they took the car back next day after showing all my friends and family threat to repossess the car back if I didn't bring it after spending $3914 down because my employer check stub wasn't legit to them which should have been verified before we left the dealer and they said that they will approve her for a car she can finance for herself and the car drove ruff when we test drive it 2014 Chevy equinox had been hot boxed in with cigarettes for a while smelled really strong and we told them we didn't like it and they start to find us a new vehicle but she wanted to try a new co signing they said they didn't think it will work with my dad either or didn't even try because he had reported more income than I did so it could've probably been discrimination because my wife white and we are black And they blacklisted me said I can't attempt to buy another car there again and we just wanted our money back and they said they will have to charge us $200 for the car they gave us smelled like weed and we never smoked in there one time because we was careful and wanted to take care of our new car and I ask them if I can get a police there with a K9 to check the car for weed and then they said I can get my entire refund back before they tried taking my money because they didn't need police there and was telling me they can't sell the car like that it will need a detailed but they was gone sell us someone cheap smoked out car that smelled like cigarettes and had it all stuck in the ceilings Staff also was making fun of customer car when there was a conversation about cars previously wrecked and fixed after and I was saying know one will know I wouldn't care about that and staff words was " yes I know that like the one you have parked outside" and said the car we didn't want is better than the one you are driving " More
Brad did an outstanding job helping us with our new vehicle purches. Was very helpful when answering any and all questions or concerns we had. If you want to Get The Deal Done....go see Brad! vehicle purches. Was very helpful when answering any and all questions or concerns we had. If you want to Get The Deal Done....go see Brad! More
They were so helpful. My agent, Brad Doty, took the time to explain the details about the car we ended up buying, expedited everything possible to make the purchase smooth My agent, Brad Doty, took the time to explain the details about the car we ended up buying, expedited everything possible to make the purchase smooth and easy, helped with my ailing husband, and even welcomed our dog! He even moved everything from our old car to our new one. The financial team helped make payment easy. There were no high pressure sales tactics. Everyone was kind and helpful. That’s why we keep coming back to Marshal Mize. More






