Marshal Mize Ford

Always the best service I was looking for a specific car that wasn’t in the inventory but got a call immediately when what I was looking for was available. Always provide the I was looking for a specific car that wasn’t in the inventory but got a call immediately when what I was looking for was available. Always provide the utmost in customer service! More

Easy and no pressure Easy access, no pressure and wanted us satisfied. We walked in with just wanting to see about a car for my son. Found a great economical car for a gre Easy access, no pressure and wanted us satisfied. We walked in with just wanting to see about a car for my son. Found a great economical car for a great reduced price. More

Excellent Service Marshall Mize has always given me excellent service! Will continue going there for as long as I own my F150. Service Advisors are very friendly and qu Marshall Mize has always given me excellent service! Will continue going there for as long as I own my F150. Service Advisors are very friendly and quick to get you in/out. More

Quick & Easy The buying experience with Marshall Mize was great. They were not over bearing with the sales process and made making a final decisions on the purcha The buying experience with Marshall Mize was great. They were not over bearing with the sales process and made making a final decisions on the purchase very simple. Loved that they let me drive the truck home before buying it. A great way to let the customers experience the vehicle for more than a 10-minute test drive. I work Jeff Hunneke and was a very knowledge and helpful during the whole process. More

Great experience We had a great experience at Marshall Mize. Danny Watkins Is the best salesman that we have ever dealt with. He was very kind and not pushy at all. We had a great experience at Marshall Mize. Danny Watkins Is the best salesman that we have ever dealt with. He was very kind and not pushy at all. He was very knowledgeable of the different Ford vehicles that we looked at. Shannon Harris is also great to work with. We have purchased several vehicles from him, and he has always been top notch. Marshall Mize Ford really uped their game by getting him from another dealership. We will definitely be repeat customers. More

Friendly,knowledge,comfortable I was shopping for a new car and was working with a salesman name Patrick Owensby) .I found him to be friendly, honest, and a genuine person to work w I was shopping for a new car and was working with a salesman name Patrick Owensby) .I found him to be friendly, honest, and a genuine person to work with .He showed me various cars and let me test drive each car and after sometime I decided on a Ford Escape. He (Mr. Ownesby) was a able to secure the right color and options that I requested. I was very pleased and satisfied with this car buying experience and would highly recommend the Marshal Mize Family to my friends. Thanks again. More

They sold me a lemon This place is not friendly, rude, liars, and most importantly RASCIST! The service department is trash and will destroy your car and lie about it. My This place is not friendly, rude, liars, and most importantly RASCIST! The service department is trash and will destroy your car and lie about it. My husband bought a brand new Ford he took ot to the dealership for its routine oil change and when he received his car back the engine light camed on. He took the vehicle back to them. Come to fine out it was its O2 sensor (dealership claims) i believe when they did the oil change they drstroyed it , which they claimed it was cause by a rodent they fix it. They charge me $400 to fix it BECAUSE they said it wasn't covered under warranty. Couple day later this brand new vehicle started making a noise.(popping) Took it back to the dealership come to find out the dealership somehow messed up my breaks but fix it. COUPLE DAYS after that my car started to make another noise (clicking) took it back up there. They claim they fix it days later the same noise stated again. Took the car up there 3x for same issue the tech Kenny heard the noise SEVERAL TIMES THEN lied to the supervisior Mich stating he didn't hear anything they sent my issue off to Ford corporate to try to send a special to determine the issue. 3 days later Roberta the customer service representative from FORD was very disrespectful and even laugh on the phone about my situation. She even told me to prove that my issue exists and even hung the phone up in my face MARSHAL MIZE FORD 153H HIXSON IS A JOKE. Customer service horrible. They are racists They pick and help out "CERTAIN" CUSTOMERS and the ones they dont want to help, they will make you look like a fool. DON'T WASTE YOUR TIME FOR TERRIBLE SERVICE.even from April in the Financial office is a JOKE. I've never been more humiliate in my life until I purchased a Ford from MARSHALL MIZE ON 153! More

New car It was time to trade my car. After shopping a bit, decided to buy a new Escape. Marshal Mize was quite helpful and in the end provided my family the b It was time to trade my car. After shopping a bit, decided to buy a new Escape. Marshal Mize was quite helpful and in the end provided my family the best value. Thank you! More