
Marshal Mize Ford
Chattanooga, TN
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Great Experience The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their way to help us find the right vehicle for ys. More
Bought a Ford Escape. Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sal Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sales rep for me in the past and always made it a good experience. If it wasn’t for prior good experiences with him I would have shopped elsewhere. More
Excellent service from everyone involved Second time we have purchased from your dealership. Same excellent service as the first time. Also great service department at this dealership. Woul Second time we have purchased from your dealership. Same excellent service as the first time. Also great service department at this dealership. Would recommend to anyone More
The works package Mia checked me in and offered me coffee. When my works package was complete Mia told me everything checked great and said the multi point inspection f Mia checked me in and offered me coffee. When my works package was complete Mia told me everything checked great and said the multi point inspection found nothing wrong. She told me where my vehicle was and I paid and left. More
Recall Sevice I called to ask about a recall repair. They had not gotten parts yet. They called me as soon as they had them, and arranged same day service. Profes I called to ask about a recall repair. They had not gotten parts yet. They called me as soon as they had them, and arranged same day service. Professional service! More
Excellent service all around Although Marshall Mize is a volume dealer, the interest and helpfulness shown by their sales staff stands out despite the continuous flow of customers Although Marshall Mize is a volume dealer, the interest and helpfulness shown by their sales staff stands out despite the continuous flow of customers through a very busy dealership. I would especially single out Shannon Sapp and Sebastian Gray for their service well beyond expectations. They are both a credit to the dealership and to the reputation of Ford Motors. More
Always pleased My husband and I both get our vehicles serviced at Marshal Mize and they are always very plesant and go above and beyond to help us with any problems My husband and I both get our vehicles serviced at Marshal Mize and they are always very plesant and go above and beyond to help us with any problems we have with our cars. Nia was very sweet and explained everything in detail. More
New vehicle purchase Awesome people and they welcomed me to the Ford family. I’ve never purchased a new vehicle before... my new Ford Escape is amazing and I’m totally sat Awesome people and they welcomed me to the Ford family. I’ve never purchased a new vehicle before... my new Ford Escape is amazing and I’m totally satisfied with My purchase ! More
No Hassle Experience Dee DeSutter is the only reason you got my business, he cold called me about my buying or trading in my 2015 F-250, I was not in the market at the tim Dee DeSutter is the only reason you got my business, he cold called me about my buying or trading in my 2015 F-250, I was not in the market at the time, I told him I would come by and listen, in less than 30 minutes he made me and offer and then I agreed to order a new 2018 F350 and it was as simple as that. Dee was up front and honest and delivered what he said he would! Sincerely, Justin Pendergraft More
GREAT Everyone is very nice. Patrick help get the colors I liked. He explains everything to you.He was very helpful in many aspects. I Have had previous exp Everyone is very nice. Patrick help get the colors I liked. He explains everything to you.He was very helpful in many aspects. I Have had previous experience at Ford and I had went back for another car from there More