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Marshal Mize Ford

Chattanooga, TN

4.8
1,271 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,271 reviews

April 12, 2018

Great Experience The staff from the salesman to the finace people were excellent. They made me and my family feel comfortable the entire time. They went out of their More

by Phil82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chopper Lamar
Apr 13, 2018 -

Marshal Mize Ford responded

Thank you very much for the great review Phil. All of us here at Marshal Mize Ford truly appreciate your visit and have no doubt you and your family will love your new vehicle. Please never hesitate to let us know how we can assist in the future. Thanks again sir!

April 09, 2018

Bought a Ford Escape. Had a prior experience with service department that almost kept me from coming back. Almost went to Mt. View Ford instead. Kevin Baskette has been sal More

by Ford2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Baskette
Apr 10, 2018 -

Marshal Mize Ford responded

Thank you very much for sticking with us Ford2000. If you EVER have any issues in sales or service PLEASE make sure to get a manager involved immediately. We assure you our team will do everything in our power to make you happy. Also, thank you for the kind words regarding Mr.Baskette. We truly appreciate your business and your review.

April 06, 2018

Excellent service from everyone involved Second time we have purchased from your dealership. Same excellent service as the first time. Also great service department at this dealership. Woul More

by Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Watkins
Apr 09, 2018 -

Marshal Mize Ford responded

Awesome! We are so happy to have you back and look forward to serving you for many more years to come. Enjoy your new car Robinson.

April 05, 2018

The works package Mia checked me in and offered me coffee. When my works package was complete Mia told me everything checked great and said the multi point inspection f More

by Mike Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mia
Apr 09, 2018 -

Marshal Mize Ford responded

Thank you very much Mr.Parker for the kind words about Nia and the wonderful review. The Marshal Mize team looks forward to serving you next time.

March 24, 2018

Recall Sevice I called to ask about a recall repair. They had not gotten parts yet. They called me as soon as they had them, and arranged same day service. Profes More

by ford says
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship and Mitchell.
Apr 09, 2018 -

Marshal Mize Ford responded

Great! We are happy to help with any service you need. Thank you for your patience on the parts and we are so glad your are happy.

March 22, 2018

Excellent service all around Although Marshall Mize is a volume dealer, the interest and helpfulness shown by their sales staff stands out despite the continuous flow of customers More

by mqjq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sapp, Sebastian Gray., Jimmy Anderson
Mar 23, 2018 -

Marshal Mize Ford responded

Thank you very much "A8Owner"on your wonderful review. We truly appreciate your business and your kind words. Please don't hesitate to let Shannon, Sebastian or any other member of our team know if we can assist in the future. Thank you again and enjoy your new vehicle.

March 16, 2018

Always pleased My husband and I both get our vehicles serviced at Marshal Mize and they are always very plesant and go above and beyond to help us with any problems More

by Mcgill17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nia
Mar 17, 2018 -

Marshal Mize Ford responded

Thank you very much McGill family for the great review! We welcome you back and look forward to serving you again in the future.

March 13, 2018

New vehicle purchase Awesome people and they welcomed me to the Ford family. I’ve never purchased a new vehicle before... my new Ford Escape is amazing and I’m totally sat More

by UGA247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian gray
Mar 15, 2018 -

Marshal Mize Ford responded

Thank you very much UGA! We are so happy you had a great experience with our team and are loving your new vehicle. Please don't hesitate to let us know how we can help in the future. We appreciate your business and your review!!

March 02, 2018

No Hassle Experience Dee DeSutter is the only reason you got my business, he cold called me about my buying or trading in my 2015 F-250, I was not in the market at the tim More

by JustinP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee DeSutter
Mar 07, 2018 -

Marshal Mize Ford responded

Thank you so much Justin for the kind words! Dee and our entire team here really appreciate your business and your review. Please let us know if we can assist with anything in the future and we look forward to serving you for years to come.

March 01, 2018

GREAT Everyone is very nice. Patrick help get the colors I liked. He explains everything to you.He was very helpful in many aspects. I Have had previous exp More

by TDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Callie in Finance, Patrick Owensby
Mar 07, 2018 -

Marshal Mize Ford responded

Thank you so much TDP for the awesome review! Patrick, Callie and the entire team here at Marshal Mize Ford really appreciate your business and look forward to serving you in the future.

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