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Marshal Mize Ford

Chattanooga, TN

4.8
1,429 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,429 reviews

April 06, 2019

Try to Nickel and dime you to death. Lowest trade offer than everyone time and time again. I'm through with Mize. The service department failed to fix my truck on five occassions now the More

by Unhappy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car sales manager and a really nice salesman
Apr 18, 2019 -

Marshal Mize Ford responded

Thank you so much for taking the time to share your experience. We are so sorry to hear about your concerns. Your safety and satisfaction are our top priorities. Please know that we strive to make every experience a positive one here at Marshal Mize. The appropriate associate will be reaching out to you shortly, if not already. We look forward to providing you the top-notch experience you deserve in the future!

April 05, 2019

Great salesman, Great truck, Great deal! Great overall experience, Danny Watkins is the best salesman we have ever encountered, he listened to me and showed me trucks that were exactly what I More

by Fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Raines, Jimmy Anderson, Thad Narrmamore, Danny Watkins
April 04, 2019

Amazing ! They did everything in their power to help me get into my dream car and to get me approved for financing !! Dee was fantastic ! Thanks ! More

by Tiara0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee
April 03, 2019

Positive Experience The reason I bought my first Ford with Marshal Mize was the way I was treated by the dealership. I was a single mom of three desperately in need a new More

by Meemers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
March 30, 2019

Straight forward, Great experiance Worked with Eddie Owensby. Very knowledgeable and personable. We had an idea what we were looking for and how much we were willing to spend before we More

by Joe
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
March 29, 2019

Replace my battery The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very cus More

by 2014 Ford happy customer**
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship-Service advisor
March 29, 2019

Courteous and timely service completed as promised. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. More

by jsims99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
March 29, 2019

I thought the whole experience was very good. I thought the sales rep was very professional and none of the old fashioned high pressure, pencil tricks. Just business and not taking to long. I w More

by Escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby
March 27, 2019

Excellent Service Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. More

by Jeff Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
March 27, 2019

Great experience We have bought 2 suv's in the last 6 months. We love dealing with them at Marshall Mize especially Josh Wilhelm. If we ever get another car or suv w More

by D and G Jihnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wilhelm is the best
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