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Marshal Mize Ford

Chattanooga, TN

4.8
1,365 Reviews
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,365 reviews

November 26, 2018

Oil change Service department wa very helpful and was concerned with getting me in and out. They took the time to make sure that all my needs were addressed and More

by Jeff Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
November 23, 2018

Very easy to deal with. Very professional. Marshall Mize did not have the color we wanted in their inventory, and they found one at another dealership very quickly. That made it easy to buy a c More

by Box101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Stewart
November 23, 2018

Stressed out with a car that won’t start! I was stuck with a car that wouldn’t start and if charged, it wouldn’t last!! I took my car to Marshal Mize and a new battery fixed me up!! So helpf More

by Nancyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric I think
November 21, 2018

Easygoing good service Marshall Mize gave me space and allowed me to look and think. I appreciated that they were not pushy. They allowed a substantial test drive under vary More

by awroyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Horton
November 20, 2018

Oil Change Marshall in service was courteous and oil change completed in a timely manner. Marshall also explained the results of all the checks that were done d More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Del Valle
November 19, 2018

Couldn't be more satisfied. Took my F-150 in for diagnostic and repair work. Service advisor Eric Blankenship and his staff got right to work, located the problem, repaired it, More

by DT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
November 19, 2018

Fast friendly service Clean, fast, friendly environment. Quality work. Would not take our vehicles to any other place for service. Have not taken any where else since pur More

by Bfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chopper Lamar, Kevin Baskette, Jamie Stewart
November 19, 2018

Thorough & Rapid Service Thorough and rapid service is greatly appreciated and Marshall Mize Service Dept. delivered! Mr. Blankenship is very personable and professional. He More

by datablitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
November 18, 2018

Zach is greatest Everyone there has been great to work with. Gary the shuttle driver is fantastic, safe driver, very professional you have a great person there people More

by andyman1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
November 17, 2018

Good job on service, completed when promised They could have sold us a battery that we apparently didn't need. We told them to just go ahead and replace it. They tested and re-tested and found More

by abra k.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Dann
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