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Marshal Mize Ford
Chattanooga, TN
1,304 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,304 reviews
November 30, 2017
Great customer service Great staff friendly people helpful in any questions we had. Talked everything over before we decided to purchase so their were no hidden fees. So Great staff friendly people helpful in any questions we had. Talked everything over before we decided to purchase so their were no hidden fees. So far very happy about my experience. More
by Sandra Jordan
Employees Worked With
Patrick Owensby
November 27, 2017
wonderful fair pricing, good stock and helpful sales people. Process was a little bit too long but a minor issue. would recommend this dealership to a friend or fair pricing, good stock and helpful sales people. Process was a little bit too long but a minor issue. would recommend this dealership to a friend or family. More
by wildcat 1
Employees Worked With
Kevin Line
November 23, 2017
Friendly atmosphere, not too much pressure. Went to look at a used vehicle other than Ford. Sales person (Zach) listened to my critia and led me to a good deal. Satisfied. Went to look at a used vehicle other than Ford. Sales person (Zach) listened to my critia and led me to a good deal. Satisfied. More
by FusionMan
Employees Worked With
Zach Stephens
November 22, 2017
Take your money and leave you hanging Worst buying experience ever. This place looks nice but it sucks. I should have went somewhere else. I left my vehicle there while driving their Worst buying experience ever. This place looks nice but it sucks. I should have went somewhere else. I left my vehicle there while driving their new explorer over night to see if I wanted to commit. When I returned the next day one of my tail lights was missing from my truck I left there. It was park in eyesight of the guard on duty. Not much for security there. Very shady people. The prices quoted the prior day where 2000.00 higher. Wow, they must have thought I wouldn't mind spending another 2000.00. After being there 4 hours and 31000.00 later I get taken out to my new explorer that was supposedly just detailed and ready. It was cleaner before they washed it. What a joke this location is. After many disappointments over a 2 day period I was ready to get out of there. The manager tried to give me a few oil changes to make up for their lack of service. I told no thanks keep them as they are worthless to me since I'll never came back. If you're interested in being treated poorly this is the place for you. More
by Frank Cummings
Employees Worked With
Dylan Calkins
November 11, 2017
Was great I have purchased vehicles from Marshall Mize many times in the past and will continue in the future. The sales staff and service staff have been great I have purchased vehicles from Marshall Mize many times in the past and will continue in the future. The sales staff and service staff have been great to work with also More
by Matt Ladd
Employees Worked With
Josh Henry , Eddie Owensby, Mark Moore
November 06, 2017
2017 F150 I've dealt with Marshal Mize more than once and as always it was a great experience! I always search other dealers for vehicles I'm interested in but I've dealt with Marshal Mize more than once and as always it was a great experience! I always search other dealers for vehicles I'm interested in but always end up back at Marshal Mize Ford. Danny Watkins is the salesman I work with and would recommend that if you're interested in a new or used Ford vehicle, give him a call! Thanks a lot Marshal Mize! More
by wesward15
Employees Worked With
Danny Watkins, Chopper Lamar
November 05, 2017
Service Very reasonable pricing and time taken for an oil change. I will gi back for service. Service Technician was very friendly. Overall very good experien Very reasonable pricing and time taken for an oil change. I will gi back for service. Service Technician was very friendly. Overall very good experience. More
by Jeff Farmer
Employees Worked With
Eric BlaBlankenship
November 02, 2017
"The Works" service on my Edge Couldn't ask for better communication for scheduling my appointment. I really appreciate the reminders, we are so busy we tend to overlook so that wa Couldn't ask for better communication for scheduling my appointment. I really appreciate the reminders, we are so busy we tend to overlook so that was appreciated. More
by Lynn Mullins
Employees Worked With
Arnie Piazza
November 01, 2017
Interesting Purchase I intended to purchase a 2017 year end truck but it was on recall. Fortunately, a 2018 identical truck came in and the sales team at Marshal Mize work I intended to purchase a 2017 year end truck but it was on recall. Fortunately, a 2018 identical truck came in and the sales team at Marshal Mize worked diligently with the numbers to enable me to purchase it. I am extremely happy with the 3rd. Ford truck that I purchased from The Marshal! More
by UCC-1
October 26, 2017
Satisfied The last 3 vehicles we have purchased has been with Marshall Mize, the last time we didn't even go to another dealer. We had previously found out w The last 3 vehicles we have purchased has been with Marshall Mize, the last time we didn't even go to another dealer. We had previously found out we would receive the best price and service from Marshall Mize. More
by freedom4u
Employees Worked With
Pascal DeSutter, Jamie Stewart
