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Marshal Mize Ford

Chattanooga, TN

4.8
1,126 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,126 reviews

May 18, 2012

This new vehicle purchase began with the "built your own" on the Ford website. I was contacted shortly thereafter by Kris Stedman and we set up an appointment. They did not have the exact truck I wanted More

by Don Deakins
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Stedman, Kris Stedman
May 08, 2012

Kris was my primary contact. He responded to my internet based first interest. He did this quickly, we arranged a time to meet and he helped me understand the Explorer details with my wife, talked about pr More

by BillHeim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Stedman-primary sales, Richard Maddox, EJ, Kris Stedman
April 19, 2012

I have always had very great service .. Mr Raines is very honest I feel I received fair price and got a great ford 500 love it . More

by wisteria78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Raines
April 04, 2012

My experience at Marshall Mize Ford was great. Kendric Finch was very helpful, friendly and answered all of my questions. He was very knowledgeable of the Ford Taurus that we purchased. It was a pleasure More

by Bobby Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendric Finch, Jimmy Anderson, Jimmy Anderson
March 28, 2012

Kendric Finch was knowledgeable and attentive. Good selection of vehicles. Business manager worked well with us to reach our "magic number". We would definitely recommend this dealership. More

by tbrombach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendric Finch
March 28, 2012

This is the 2nd time I have bought from Kris. He is a very knowledgeable salesman, that is not into the high pressure routine. I was pleased with the customer service and the overall deal. I to, was disa More

by awing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Stedman, Kris Stedman
March 27, 2012

Kris was very helpful and prompt with any internet correspondence regarding inventory and car fetures. Upon arrival at the dealership, he answered my questions, performed some hands-on demonstrations More

by jailbird1499
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Stedman, Kris Stedman
March 19, 2012

Every one that I came into contact with was great, both friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service f More

by CHanning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Stedman, Kris Stedman
March 02, 2012

My husband and I had a wonderful experience at the dealership with Kendrick. He was very knowledgeable, professional, and personable. Phil, his manager, was very personable as well. The only negative More

by JStaffo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick Finch, Phil Dyer
February 25, 2012

Will never buy from again. Sales manager made promises he Will never buy from again. Sales manager made promises he didn't keep and treated me terrible after I bought the car. It's like once they get your m More

by tnvolgal72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
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