Marshal Mize Ford

Kris has a great no pressure approach. He took the time to review all of my needs for my new vehicle and together we assembled the vehicle that fit all my needs. I would recommend Kris and Marshal Mize to to review all of my needs for my new vehicle and together we assembled the vehicle that fit all my needs. I would recommend Kris and Marshal Mize to any seeking a vehicle. More

I would first like to say that i did not go there looking for a new car only to pick up my some from having his car service..i had been corresponding with kris stedman about 8 or 9 months ago about trading i for a new car only to pick up my some from having his car service..i had been corresponding with kris stedman about 8 or 9 months ago about trading in my expedition for a newer one...so while i was there i was gonna inquire about some pieces that i needed for my current vehicle and in the process he suggested i try and see what i could do...no pressure it was the best decision i made he walked thru it with me and everyone there really was nice and helped me thru it and i will go back again when the time comes and also have recommended marshall mize to tohers...all i know is that the lord worked thru kris and the staff there and i was blessed in the end,...keep up the GREAT work there and you all will continue to be successful...thanks so much... More

This new vehicle purchase began with the "built your own" on the Ford website. I was contacted shortly thereafter by Kris Stedman and we set up an appointment. They did not have the exact truck I wanted own" on the Ford website. I was contacted shortly thereafter by Kris Stedman and we set up an appointment. They did not have the exact truck I wanted and was unable to find it elsewhere so they submitted an order to Ford. I received the truck 30 days later. Dealing with Kris was the most pleasant car buying experience of any in 45 years of purchasing new vehicles. I see him again when my wife is ready for a new car. More

Kris was my primary contact. He responded to my internet based first interest. He did this quickly, we arranged a time to meet and he helped me understand the Explorer details with my wife, talked about pr based first interest. He did this quickly, we arranged a time to meet and he helped me understand the Explorer details with my wife, talked about pricing and trade, and responded quickly when I came back in a few days with what I thought was a good deal for me. He engaged his manager on (Richard Maddox) on one visit...also very helpful. When Kris could not be available on the day actually buying the car and leaving with it he arranged for EJ to be our contact and EJ and Richard really helped move us thru the system quickly. The Mize team was very friendly - seemed to always look for a way to make the deal work for us. It's the best experience I've had in Chattanooga in 26 years of living here and buying cars. More

I have always had very great service .. Mr Raines is very honest I feel I received fair price and got a great ford 500 love it . honest I feel I received fair price and got a great ford 500 love it . More

My experience at Marshall Mize Ford was great. Kendric Finch was very helpful, friendly and answered all of my questions. He was very knowledgeable of the Ford Taurus that we purchased. It was a pleasure Finch was very helpful, friendly and answered all of my questions. He was very knowledgeable of the Ford Taurus that we purchased. It was a pleasure working with him because he made the process very easy and enjoyable. Jimmy Anderson provided us with several finance options and was able to provide us with the option that fit our needs. The whole process was smooth with no pressure. This is the type of dealership that other dealers need to model. I will recommend Kendric and Jimmy and Marshall Mize to my friends and family. Great job!! Keep up the good work. More

Kendric Finch was knowledgeable and attentive. Good selection of vehicles. Business manager worked well with us to reach our "magic number". We would definitely recommend this dealership. selection of vehicles. Business manager worked well with us to reach our "magic number". We would definitely recommend this dealership. More

This is the 2nd time I have bought from Kris. He is a very knowledgeable salesman, that is not into the high pressure routine. I was pleased with the customer service and the overall deal. I to, was disa very knowledgeable salesman, that is not into the high pressure routine. I was pleased with the customer service and the overall deal. I to, was disappointed with Jimmy in finance, his whole attitude changes when you don't do exactly what he originally wants. He is demeaning. I buy because I am treated with respect and get a good deal, Kris makes that happen. I am loyal to Kris, if he left the dealership, I would follow on my next purchase. More

Kris was very helpful and prompt with any internet correspondence regarding inventory and car fetures. Upon arrival at the dealership, he answered my questions, performed some hands-on demonstrations correspondence regarding inventory and car fetures. Upon arrival at the dealership, he answered my questions, performed some hands-on demonstrations and made me feel at ease. More

Every one that I came into contact with was great, both friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service f friendly and knowledgeable about the product. Kris took the time with me to introduce me to those involved in the sales process as well as service for my new vehicle. Kris also took his time to explain to me the electronics package on the vehicle and how to use it. More