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Marshal Mize Ford

Chattanooga, TN

4.8
1,128 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,128 reviews

February 17, 2023

Everyone at the dealer was knowledgeable and professional. Service dept did the repairs quickly . pleasant experience overall More

by tomanglin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Kountz
February 17, 2023

I feel very confident and trust this dealership & their maintenance department to the utmost. They have been honest & way above board & excellent for me. I won’t go anywhere else for the care of my SUV. More

by laura.Alleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Johnny Del Valle
February 15, 2023

The service department explained upfront what would be done to the vehicle and how long the expected wait would be. They also updated me during the process. Friendly staff and attention to detail. More

by Matts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Barnes
February 07, 2023

I have a 2011 Ford Escape and this is where I bring my Escape for service. Customer service is great. Thank you Jamie Harris for your assistance this week. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
February 07, 2023

Service was quick and well preformed. My service provider covered all areas and treated me with respect. Will definitely return for my service needs. More

by Jeff Farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
February 07, 2023

Eric provided a ROM cost estimate for My 100K Service that was very lose to actual cost. Scheduling my service was done quickly and Service Tech completed all work by ~~3pm. Good Service, Quick turn arou More

by tjgarne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
February 05, 2023

Overall, great experience. Everyone was very nice. My only issue was I requested that my windshield washer fluid not be filled because I use a special one and they filled it up More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
January 26, 2023

Always excellent service and great sales team. Thsi is the 5th vehicle I've purchased from Marshal Mize in the last 7 years. I always compare and look around for best deals and to date, always e More

by Mrkeith007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray
January 24, 2023

Cody Hunsucker is really good at understanding what my needs are for my car. I feel he is honest and up front about any issues that come up. He's friendly and quick to respond and fix anything wrong with More

by jhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Roger Cooley
January 23, 2023

Super service. Easy to book a weekend service appointment. I was pleased by the ease of getting it in and completed in a timely manner. Thanks, Jamie. More

by jimhollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
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