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Marshal Mize Ford

Chattanooga, TN

4.8
1,268 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,268 reviews

May 21, 2023

Cody was very pleasant to deal with. Great customer service. 😊 Thanks for everything Marshall Mize Ford. More

by Alice Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
May 20, 2023

The employees have handled all ny concerns and any problems well. I am very happy with the service. More

by Salinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody / Service Dept
May 19, 2023

Thank you JAMIE HARRIS, service writer at Marshal Mize. The car had an alignment done at Mize. When I got the car back, the steering wheel was angled to the left. I contacted JAMIE HARRIS and told him a More

by Sudden Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris, Jamie Service Writer
May 18, 2023

Reallly? Fifteen words required. Kyle was friendly, knowledgeable and efficient. Service completed in under the time estimate. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mongomery
May 18, 2023

Professional salesman. Clean Showroom, Waiting area and restroom. Salesman offered us snack and cola while we waited for detailing More

by Brenda Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Moore
May 16, 2023

Service department was friendly and quick with an oil change and tire rotation. I was in and out in about thirty minutes. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
May 11, 2023

The entire experience was 5 Star! From my initial phone conversation with Eric to the "deliver at the door" service was great. Eric was very helpful, professional and friendly. He More

by lclayton1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric - Service Department, See 2 notes above - do not have names
May 11, 2023

Always treated well. Thank you JAMIE HARRIS for your friendly greeting when I got there and calling up in the system my reservation. Mr Harris explained what was to be More

by Sudden Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris, Jamie Service Writer
May 10, 2023

Convenient to me--everyone was NICE and professional! ! Efficient--and I am sure I got a wonderful deal! More

by ronpattonappraisals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Cross, sales man--GREAT!
May 10, 2023

I have always received great service here both on my car and my dad's. My only problem was an extended service plan I bought from Ford when I bought my car. I thought it covered cost of service.....oil c More

by Cconlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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