
Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,268 reviews
I feel very confident and trust this dealership & their maintenance department to the utmost. They have been honest & way above board & excellent for me. I won’t go anywhere else for the care of my SUV. maintenance department to the utmost. They have been honest & way above board & excellent for me. I won’t go anywhere else for the care of my SUV. More
The service department explained upfront what would be done to the vehicle and how long the expected wait would be. They also updated me during the process. Friendly staff and attention to detail. done to the vehicle and how long the expected wait would be. They also updated me during the process. Friendly staff and attention to detail. More
I have a 2011 Ford Escape and this is where I bring my Escape for service. Customer service is great. Thank you Jamie Harris for your assistance this week. Escape for service. Customer service is great. Thank you Jamie Harris for your assistance this week. More
Service was quick and well preformed. My service provider covered all areas and treated me with respect. Will definitely return for my service needs. My service provider covered all areas and treated me with respect. Will definitely return for my service needs. More
Eric provided a ROM cost estimate for My 100K Service that was very lose to actual cost. Scheduling my service was done quickly and Service Tech completed all work by ~~3pm. Good Service, Quick turn arou that was very lose to actual cost. Scheduling my service was done quickly and Service Tech completed all work by ~~3pm. Good Service, Quick turn around, Knowledgeable, Professional Staff. I'll continue to have all my service needs completed Marshal Mize Ford. More
Overall, great experience. Everyone was very nice. My only issue was I requested that my windshield washer fluid not be filled because I use a special one and they filled it up Everyone was very nice. My only issue was I requested that my windshield washer fluid not be filled because I use a special one and they filled it up anyway. More
Always excellent service and great sales team. Thsi is the 5th vehicle I've purchased from Marshal Mize in the last 7 years. I always compare and look around for best deals and to date, always e Thsi is the 5th vehicle I've purchased from Marshal Mize in the last 7 years. I always compare and look around for best deals and to date, always end up at Marshal Mize. Sebastian is a great sales person to work with. More
Cody Hunsucker is really good at understanding what my needs are for my car. I feel he is honest and up front about any issues that come up. He's friendly and quick to respond and fix anything wrong with needs are for my car. I feel he is honest and up front about any issues that come up. He's friendly and quick to respond and fix anything wrong with my vehicle. Thanks for the good job...KEEP IT UP!! More
Super service. Easy to book a weekend service appointment. I was pleased by the ease of getting it in and completed in a timely manner. Thanks, Jamie. Easy to book a weekend service appointment. I was pleased by the ease of getting it in and completed in a timely manner. Thanks, Jamie. More