Marshal Mize Ford

Very good experience. Service writer, Jamie Harris, was very friendly, helpful, and knowledgeable. He explained all of the service work that done, and answered all of my Service writer, Jamie Harris, was very friendly, helpful, and knowledgeable. He explained all of the service work that done, and answered all of my questions. More

It was good overall. Just so expensive and always more they think needs to be done. Just so expensive and always more they think needs to be done. More

Serviced my vehicle in a timely fashion and kept up to date on progress . Very satisfied the work. date on progress . Very satisfied the work. More

Jamie helped my wife with the check in process and kept us informed of my fluids service on the truck us informed of my fluids service on the truck More

Service was scheduled, performed and completed without any problems. Guys did a good job as far as I know any problems. Guys did a good job as far as I know More

The Service Advisor ( Eric Blankenship was very helpful at fixing my clock fixed and getting my oil changed. at fixing my clock fixed and getting my oil changed. More

Purchase only: Rob was very easy to work with and knowledgeable. Purchase went very well however, the day after I took possession of the vehicle, I was notified of a service bulletin that required a knowledgeable. Purchase went very well however, the day after I took possession of the vehicle, I was notified of a service bulletin that required a 2 day service call. Shouldn't recalls and service bulletins be completed prior to the customer taking possession. I didn't appreciate not receiving an owner's manual or a spare tire. I was only told these wouldn't be provided after the sale had been agreed upon. More

I made an appointment for oil change and Recall (software update). When I arrived, I was told that the appointment was a time to arrive, and get in line. What's the value of an appointment if you still just update). When I arrived, I was told that the appointment was a time to arrive, and get in line. What's the value of an appointment if you still just get in line? Like making a reservation at a restaurant, and being given a beeper and told the wait would be 2 hours. Despite that, the service department hustled up the work, and I was out quicker than the original estimate. Thanks very much. More

I do business with Marshal Mize because of Roger Cooley. He has always taken good care of us and continues too. Thanks again Roger! He has always taken good care of us and continues too. Thanks again Roger! More

Kenneth was a great service representative. He helped us order a mirror that had gotten broken on our truck. He helped us order a mirror that had gotten broken on our truck. More