
Marshal Mize Ford
Chattanooga, TN
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Awesome group of people. Everyone was very helpful. Highly recommend using them for your next purchase. Johnny Bergeron was very helpful with helping me order my Ford Lariat Everyone was very helpful. Highly recommend using them for your next purchase. Johnny Bergeron was very helpful with helping me order my Ford Lariat and Greg Morgan with my loan. More
The dealership is great! We felt welcomed as soon as we walked in. Zach answered all our questions quickly and efficiently, and was great to work with. We were there just to We felt welcomed as soon as we walked in. Zach answered all our questions quickly and efficiently, and was great to work with. We were there just to test drive, and drove away in a new car. And we love it!!! Thanks again, Zach!!! More
Each time I come in with various issues, ie object in tire, car stuck in Spanish, etc., I always am helped within a timely manner, with or without an appointment. This last visit involved my phone and tire, car stuck in Spanish, etc., I always am helped within a timely manner, with or without an appointment. This last visit involved my phone and GPS not working. I left my car and Kenneth called me around noon the next day to say it was ready. As I was leaving, I realized I had to reset some things and being tech challenged, I was concerned to say the least. Kenneth very graciously helped me with it and in the process of leaving, advised me a I needed an oil change and made an appointment the next day. The efficiency, friendliness, helpfulness and workmanship are the reasons I come to Marshall Mize for service and sales. More
Despite the need to wait for a backordered part to complete a repair, Abel kept me informed and promptly called the day the part came in. I was able to get the vehicle in within two days, and the rep complete a repair, Abel kept me informed and promptly called the day the part came in. I was able to get the vehicle in within two days, and the repair was accomplished. More
Always friendly! Abel is awesome. We bought a new car from Rob Robinson. When I dropped my vehicle in for service he was in the service area and remembered me by na Abel is awesome. We bought a new car from Rob Robinson. When I dropped my vehicle in for service he was in the service area and remembered me by name from November. Abel makes scheduling a piece of cake always remember my name and takes very good care of me and my 2016 Explorer. Best dealership/service ever! More