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Marshal Mize Ford

Chattanooga, TN

4.8
1,269 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,269 reviews

November 17, 2021

Took Truck, ordered parts for recall ( will notify ) serviced vehicle. Kenneth kept me informed. Thanks More

by richie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth ( Service Dept. )
November 10, 2021

Thank you for a great buying experience. Arnie was very informative. Finance was a breeze. Looking forward to experiencing the service department. More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips and Mike McArthur, Arnie Piazza
November 03, 2021

My service appointment was efficiently handled and my wait time was less than expected, considering a recall was performed in addition to regular service. The service writer, Abel Vargas, was courteous More

by mqjq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
November 02, 2021

I'm very satisfied with the service.The people were friendly and courteous. I always use Marshall Mize for maintenance. More

by Hollop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
October 29, 2021

The intake process, dedicated service tech for consistency and the ability to use the shuttle are all very helpful things when having to have vehicle serviced. More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth in Service is very professional and courteous as well as consistent with communication. He has demonstrated integrity which is a rare commodity these days. He is to be commended.
October 26, 2021

I had a very nice experience at the dealership. The service advisor was knowledgeable and friendly. More

by diverd1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, service advisor.
October 24, 2021

I’ve been a very satisfied customer of Marshal Mize Ford for about 30 years. More

by dochonest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza, Beau Brown, Andy Cubberly
October 22, 2021

Excellent service with a minimum of wait time. Abel was ready to have my car serviced when I got there and I was less than on hour waiting on the service to be performed. More

by tennshadoez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
October 18, 2021

Fred was really easy to work with and listened to all my concerns and problems More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy
October 17, 2021

As usual, the service was prompt, thorough and highly satisfactory. The service manager even told me ahead of the work being performed about the recent increase in the price of oil that would be reflecte More

by Eqpackrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
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