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Marshal Mize Ford
Chattanooga, TN
1,298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,298 reviews
December 23, 2021
Fast, helpful, easy. Made it a pleasant experience. I recommend Marshall Mize to everyone. From salesman to finance, best service ever! I looked at several dealers and MM was the best. recommend Marshall Mize to everyone. From salesman to finance, best service ever! I looked at several dealers and MM was the best. More
by Kmorgan16
December 21, 2021
Great service department, I recently purchased a used vehicle from Marshal Mize Ford and they took care of all my concerns and issues promptly. vehicle from Marshal Mize Ford and they took care of all my concerns and issues promptly. More
by ericyother
Employees Worked With
Cody Hunsucker, Zack Ables
December 19, 2021
Easy scheduling service, on time appt, professional, knowledgeable, courteous and great customer service with service associate Cody providing excellent communication as to service needs.. knowledgeable, courteous and great customer service with service associate Cody providing excellent communication as to service needs.. More
by Frank
Employees Worked With
Cody
December 16, 2021
i have been receiving letters from Marshall Mize stateing how they could give me a 2021 Escape SE with the trade in of my 2017 Escape SE and cut my payments by $86 per month. on arrival we we met by the leas how they could give me a 2021 Escape SE with the trade in of my 2017 Escape SE and cut my payments by $86 per month. on arrival we we met by the least informed salesman I have ever had the opportunity to deal with don’t remember his name but he said he was brought to Marshall Mize from a Georgia dealership. To cut it short the best that they could do was get my payments several dollars more than current payments. Needless to say I will never set foot in Marshall Mize again. I went straight to Nissan East was greeted by a very friendly and knowledgeable sales person had new car in less than hour 2021 Nissan Rogue with payments I was looking for. nissan East offered me 5,000 more for my Escape than did Marshall Mize. i will definitely be taking any future business to Nisssn East. More
by danny
Employees Worked With
unknown just wanted out of Marshall Mize
