
Marshal Mize Ford
Chattanooga, TN
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My new truck purchase at this dealership and followup service at this there has been outstanding. My service advisor Eric Blankenship is first rate in making sure my F150 is kept in perfect running cond service at this there has been outstanding. My service advisor Eric Blankenship is first rate in making sure my F150 is kept in perfect running condition. More
Professional and courteous service team; helpful and friendly staff; always efficient and thorough in addressing service problems; the service team always keeps customer informed of progress. friendly staff; always efficient and thorough in addressing service problems; the service team always keeps customer informed of progress. More
The oil change took a little longer than expected, but overall it was good. I don't have anything else to say, but if you want 25 words, then I guess this will do. overall it was good. I don't have anything else to say, but if you want 25 words, then I guess this will do. More
All Service was very good Reception desk was very good All Service was very good Reception desk was very good Waiting for car to be service Was very good All Service was very good Reception desk was very good Waiting for car to be service Was very good More
Dealership didn't have loaner vehicles and had setup a system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name is sent into collections. Unacceptable, dishonest, and irrefutably poor natured. More
Very responsive and good in communication. Was able to know the price and options for service before the work was completed. Felt that it was a good experience. know the price and options for service before the work was completed. Felt that it was a good experience. More
I was able to schedule an appointment using my Ford Pass app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly wh app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly while I wanted. Everyone was courteous, friendly and knowledgeable. More