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Marshal Mize Ford

Chattanooga, TN

4.8
1,269 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,269 reviews

September 02, 2021

My new truck purchase at this dealership and followup service at this there has been outstanding. My service advisor Eric Blankenship is first rate in making sure my F150 is kept in perfect running cond More

by DT
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
September 02, 2021

Professional and courteous service team; helpful and friendly staff; always efficient and thorough in addressing service problems; the service team always keeps customer informed of progress. More

by Mossycreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickson
August 31, 2021

The oil change took a little longer than expected, but overall it was good. I don't have anything else to say, but if you want 25 words, then I guess this will do. More

by swpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
August 29, 2021

All Service was very good Reception desk was very good All Service was very good Reception desk was very good Waiting for car to be service Was very good More

by Ddianemountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel
August 26, 2021

Professional, courteous, service oriented and efficient in service execution. Convenient location with easy access. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson - Service Dept
August 25, 2021

Great service as usual! My car was ready earlier than expected! More

by shemphill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
August 25, 2021

Dealership didn't have loaner vehicles and had setup a system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name More

by Ty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whomever Owns the Business
August 20, 2021

Very responsive and good in communication. Was able to know the price and options for service before the work was completed. Felt that it was a good experience. More

by GThomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
August 14, 2021

I was able to schedule an appointment using my Ford Pass app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly wh More

by metzc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Able Vargas
August 12, 2021

Great experience this time. Only did the necessary work to keep cost down. Now that is the way to keep customers. Thanks for the work. More

by jlward1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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