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Marshal Mize Ford

Chattanooga, TN

4.8
1,297 Reviews
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,297 reviews

August 31, 2021

The oil change took a little longer than expected, but overall it was good. I don't have anything else to say, but if you want 25 words, then I guess this will do. More

by swpowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
August 29, 2021

All Service was very good Reception desk was very good All Service was very good Reception desk was very good Waiting for car to be service Was very good More

by Ddianemountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel
August 26, 2021

Professional, courteous, service oriented and efficient in service execution. Convenient location with easy access. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson - Service Dept
August 25, 2021

Dealership didn't have loaner vehicles and had setup a system with Enterprise where they pay a set portion of the cost of rental. A month later, dealership denies the rental payment and therefore my name More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whomever Owns the Business
August 25, 2021

Great service as usual! My car was ready earlier than expected! More

by shemphill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
August 20, 2021

Very responsive and good in communication. Was able to know the price and options for service before the work was completed. Felt that it was a good experience. More

by GThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
August 14, 2021

I was able to schedule an appointment using my Ford Pass app at a convenient time for me and upon my arrival my information was available for the service agent. My scheduled service was performed quickly wh More

by metzc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Able Vargas
August 12, 2021

Great experience this time. Only did the necessary work to keep cost down. Now that is the way to keep customers. Thanks for the work. More

by jlward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 09, 2021

nothing to report - service was good as usual. This is silly making me type twenty five words ore more. Just a waste of time. bye More

by mccumbergl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunsucker and Blankenship
August 05, 2021

Always fast and efficient and provide great service. Never any problems. More

by gfrodg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
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