
Marshal Mize Ford
Chattanooga, TN
Filter Reviews by Keyword
By Type
Showing 1,268 reviews
This was my first time working with Zack. He was awesome. He called me several times during the day and we basically did the deal over the phone. I love Marshall Mize Ford. He called me several times during the day and we basically did the deal over the phone. I love Marshall Mize Ford. More
Greg in service has always been a great help, especially with the countless phone calls I’ve made! I know I can trust him & his other team members to fix my car in a timely manner. I’m young & refuse to go with the countless phone calls I’ve made! I know I can trust him & his other team members to fix my car in a timely manner. I’m young & refuse to go elsewhere bc people try to take advantage of my lack of mechanical knowledge. I don’t ever have to fear being taken advantage of at Marshal Mize. My past 3 cars have recieved service here & I hope I never have to move away from the area. More
Took my husbands f 150 for an oil change yesterday and was there an hour and a half! Didn’t take it back for 25 minutes. Had a 1:00 appt. why bother with appts if you can’t stick to it? Didn’t get finishe was there an hour and a half! Didn’t take it back for 25 minutes. Had a 1:00 appt. why bother with appts if you can’t stick to it? Didn’t get finished til 2:30! Had a chat with someone on line and said a manager would be in touch but never heard from anyone. So it took an hour and a half and cost $82. Don’t recommend this place! More
Service was good wit all points covered. We seemed to have an extended wait but the customer waiting room was clean and comfortable with plenty of reading material. have an extended wait but the customer waiting room was clean and comfortable with plenty of reading material. More
I was concerned about an electrical issue on my current 2017 vehicle and the staff was very understanding and helped me get in a new 2021 . 2017 vehicle and the staff was very understanding and helped me get in a new 2021 . More
The sales and management team at Marshal Mize Ford treated me and my wife with the utmost respect and were extremely helpful in the trade of my 2010 Ford Ranger for a 2017 Ford Escape. The allowance f treated me and my wife with the utmost respect and were extremely helpful in the trade of my 2010 Ford Ranger for a 2017 Ford Escape. The allowance for my truck was fair and we are very pleased with the new (to us) vehicle and I would gladly recommend Marshal Mize Ford to any of my family and friends. More
I just bought my second truck from Marshall Mize Ford. My second experience was just as good as my first. I dealt with Roger Cooley and Patrick Jones who are first class sales representatives. They lis My second experience was just as good as my first. I dealt with Roger Cooley and Patrick Jones who are first class sales representatives. They listened to what we needed and showed us the truck that perfectly matched our needs. The price is fair and the sales experience was easy. They made buying my truck simple, efficient and pleasant. I will definitely return when I'm ready for another vehicle! World class experience. More
Cody Dyer and Johnny Bergeron were very helpful and made our purchase easy! They were both very courteous, helpful, and knowledgeable! I’m very satisfied with our purchase and choosing Marshal Mize! We will our purchase easy! They were both very courteous, helpful, and knowledgeable! I’m very satisfied with our purchase and choosing Marshal Mize! We will be going back! More
I had an appointment and was met by the manager immediately. I was impressed by the friendly staff.. Work was completed in a reasonable time. I will continue using the service dept. immediately. I was impressed by the friendly staff.. Work was completed in a reasonable time. I will continue using the service dept. More