Marshal Mize Ford

I HAVE PURCHASED SEVERAL CARS HERE, GREAT PLACE TO BUY A CAR. A LITTLE SLOW IN THE FINANCE DEPT. BUT THEY GOT IT DONE OK CAR. A LITTLE SLOW IN THE FINANCE DEPT. BUT THEY GOT IT DONE OK More

I had a problem with a car I bought for my grandson, after contacting Marshall Mize Ford by email, the General Manage, Phil Dyer, called me and and I went in and the problem was settled to my satisfacti after contacting Marshall Mize Ford by email, the General Manage, Phil Dyer, called me and and I went in and the problem was settled to my satisfaction. Everyone was easy to work with and friendly. Sebastian Gray, Phil Dyer and Greg Morgan made the problem right and made a young man happy in the process.. Thank you all for you're understanding. I will recommend Marshall Mize Ford to anyone who need a car. More

Fred (Service Advisor) always listens to my concerns and/or questions and knowledgeably answers my questions or looks up the answer. Fred is very customer service oriented and makes your service work a and/or questions and knowledgeably answers my questions or looks up the answer. Fred is very customer service oriented and makes your service work at Marshall Mize Ford a pleasant experience. More

Everyone was really friendly. I would caution some individuals on language. Certain customers will not like all the cursing. I was not offended, but don't really care for it. individuals on language. Certain customers will not like all the cursing. I was not offended, but don't really care for it. More

In for oil change and check up. Service person explained that the price had changed a little since last visit which was helpful to know beforehand. He explained the services rendered in a professional and p that the price had changed a little since last visit which was helpful to know beforehand. He explained the services rendered in a professional and personable manner. I wish I remembered his name... Ken perhaps? At any rate, each time I come to Service Dept. I always have my issues met with promptness and friendly people. Sally Bates More

Prompt service, attentive to my concerns about the windshield washer fluid line freezing on my 2020 F150 during a recent trip to Indiana where the temperature was 17 degrees. Would definitely recomme windshield washer fluid line freezing on my 2020 F150 during a recent trip to Indiana where the temperature was 17 degrees. Would definitely recommend Marshall Mize. More

Made an appt yesterday afternoon, got in first thing this morning, no waiting! Went to breakfast, came back and were done! Repair to replace broken mirror assembly was complete! Were in and out in a Flash! morning, no waiting! Went to breakfast, came back and were done! Repair to replace broken mirror assembly was complete! Were in and out in a Flash! More

I love this dealership. They are professional. Always on time. Service is fast and thorough. They explain everything. Everyone I have come in contact with is friendly and polite. time. Service is fast and thorough. They explain everything. Everyone I have come in contact with is friendly and polite. More

Great service and price would recommend Marshal Mize for all your car needs. Easy to work with and upfront pricing. Was a pleasure doing business with them all your car needs. Easy to work with and upfront pricing. Was a pleasure doing business with them More

Took my vehicle in for warranty work on the front doors. When I got it back the rubber seal was broken and a pice of trim on the edge of the drivers door. Service tech just laughed about it. I contacted d When I got it back the rubber seal was broken and a pice of trim on the edge of the drivers door. Service tech just laughed about it. I contacted dealer on the problem. I never heard from anyone to fix the problem they caused. More