Back

Marshal Mize Ford

Chattanooga, TN

4.8
1,265 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

Directions

By Type

Showing 1,265 reviews

November 04, 2020

Fred was very helpful when I took my car to the service bay. He made some suggestions to try prior to the actual service work. The update of my GPS/SYNC/BLUETOOTH systems appears to be working to some ex More

by richardlockery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in Service
October 29, 2020

Very courteous and quick to respond. Thorough walk through of the vehicle before leaving. Service dept also provided quick and courteous service to my new truck. More

by Mjhester175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Jones, Andy Cubberly
October 28, 2020

Always get great service from the guys in the service Dept. I have never had any problems with anything. They always ask before they do anything I had not requested. More

by Jstansifer88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
October 26, 2020

Excellent experience working with Ron Jones and with Mr. head of Sales. The most pleasant experience I’ve ever had in purchasing a vehicle. These gentlemen went above and beyond for me! Our friendship will More

by H. Sharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jones
October 26, 2020

very happy friendly and caring people thank you dewaYNE AND CARLOS WERE OUTSTANDING SECOND TIME MARSHALL MIZE HAS DONR WELL WOULD RECOMEND THEM TO ANYONE More

by vickibrackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS AND DEWAYNE, Todd Dyer
October 23, 2020

Marshal Mize allows the scheduling of the oil change online. The work was performed in a timely and professional manner. I was received at the schedule time. More

by DonHarv52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Mastovich
October 22, 2020

Miranda got me in for a much needed oil change without it being a problem. I normally make an appointment, but I just returned from a long trip and needed to get this done before leaving for the weekend. S More

by david.chester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kountz
October 22, 2020

Greg (last name?) was very helpful getting my Ford F150 truck serviced (oil change and tire rotation) and a new battery installed on short notice. Thanks Greg More

by dlmeinert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg (service dept.)
October 21, 2020

The service staff was friendly and polite. The recall issue for my car was fixed without any problems! I will certainly return for future service appointments. More

by guynnns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
October 21, 2020

Their selection is the best. The process is as quick as you want it to be and the end result adds up to exactly what I wanted. More

by Mylough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Horton
...
64
...