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Marshal Mize Ford

Chattanooga, TN

Overview
Employees
Reviews
4.8
1,318 Reviews
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,318 reviews

April 18, 2025

Paul Hubert was a great help. Really appreciate him. Great dealership. Thanks to Paul and Todd. More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Marshal Mize Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Paul was a great help and that you appreciate both him and Todd, making your experience at our dealership a great one!

April 14, 2025

Kaleb took the time to accurately understand the issue we were having with our vehicle and seems to have solved the problem. This was the 4th time we had brought it in to try to resolve a problem. We really More

by susanrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Marshal Mize Ford responded

Thank you for sharing your feedback! We’re pleased to hear that Kaleb took the time to carefully understand the issue with your vehicle on your fourth visit and seems to have resolved it. We greatly appreciate your patience and value your comments about Kaleb’s dedication to addressing the problem. We look forward to making your next visit a 5-star-worthy experience!

April 14, 2025

Easy, friendly, knowledgeable and not pushy, they answered all our questions and made the buying process easy. More

by Kat Liegl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Trish, Chanel Perry
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Apr 26, 2025 -

Marshal Mize Ford responded

Kat, Thank you for your kind words! We’re thrilled that our team was easy to work with, friendly, knowledgeable, and not pushy, answering all your questions to make the buying process smooth. We’re here for you whenever you may need us in the future!

April 13, 2025

Very friendly staff. Took care of our needs and addressed all questions about specific vehicle we were interested in. Took the time to search and find available options More

by Dringo0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Marshal Mize Ford responded

Thank you for your thoughtful feedback! We’re pleased to hear that our staff took care of your needs, addressed all your questions about the specific vehicle you were interested in, and took the time to search for available options for you to choose from. We’re ready to help again whenever you need us!

April 08, 2025

Daniel Flowers did an amazing job with our new purchase! We look forward to working with him in the near future and would highly recommend him to our friends! More

by jabe_thomas
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Marshal Mize Ford responded

Thank you for the kind words! We're so glad to hear Daniel Flowers made your purchase experience a great one. We look forward to seeing you again and truly appreciate you recommending him to your friends—welcome to the Marshal Mize Ford family!

April 07, 2025

Great customer service. Professional and friendly. Easy car buying experience! Highly recommend Mize ford for all your Truck and car buying. More

by kris.fab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanel Perry, Taji Hudson
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Apr 08, 2025 -

Marshal Mize Ford responded

Thank you so much for the fantastic review! We're thrilled to hear that your car buying experience was smooth and enjoyable. Our team works hard to provide professional, friendly service, and it's great to know that came through. We truly appreciate your recommendation!

April 06, 2025

Had a great experience the service was fast the staff was very nice.I would highly recommend do business with Marshal Mize Ford. More

by sgharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Marshal Mize Ford responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and fast service. We truly appreciate your recommendation and look forward to serving you again in the future!

April 04, 2025

Awesome sales staff as well as service department. Service was timely, rest room and waiting area ckean More

by Elsaannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Marshal Mize Ford responded

Thank you for the great feedback! We're happy to hear you had a positive experience with both our sales and service teams. It's great to know the timely service and clean facilities made your visit even better. We appreciate your support!

April 03, 2025

Very helpful and efficient service. Staff were very polite and informative. Will definitely use again More

by Melinda K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Marshal Mize Ford responded

Melinda, Thank you for the kind words! We're so glad to hear you had a helpful and efficient experience with our team. We appreciate your support and look forward to seeing you again!

April 02, 2025

Great dealership. Great folks with speedy service. Best pricing that I could find. Excellent information. More

by dcl130728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Marshal Mize Ford responded

Thank you for your kind words! We’re glad you found our dealership great, with speedy service from great folks, the best pricing around, and excellent information. We look forward to being of service again whenever you need us!

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