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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.8
1,267 Reviews
Call Dealership (423) 875-2023
View Awards

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,267 reviews

January 26, 2025

Thank you for the service on that day a little late but it was ok More

by Gaonaconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 27, 2025 -

Marshal Mize Ford responded

Gaonaconstruction, Thank you for your feedback! We apologize for the delay, and we truly appreciate your patience. We always strive to improve and provide a better experience next time. We look forward to serving you again soon!

January 25, 2025

Raymond was amazing with helping us purchase our new car! We truly appreciate his help in finding the best car that fit our needs. More

by Brittany Fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Torres
Report | Print
Jan 27, 2025 -

Marshal Mize Ford responded

Brittany Fields, Thank you for sharing your experience! We're thrilled to hear that Raymond provided amazing assistance in helping you find the perfect car. Congratulations on your new vehicle, and we truly appreciate your kind words! Welcome to the Marshal Mize Ford family!

January 24, 2025

Excellent dealer. They have a great sales team. Would definitely buy another car from here again. More

by Reilers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Report | Print
Jan 24, 2025 -

Marshal Mize Ford responded

Reilers, Thank you for your kind words! We're thrilled to hear you had a great experience with our sales team. We look forward to helping you with your next car purchase in the future!

January 24, 2025

Everyone is so helpful. I’ve worked with Danny Watkins on 3 vehicles since 2020, all good experiences. More

by POP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins, Mike McArthur, Kaleb Blanton
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Jan 24, 2025 -

Marshal Mize Ford responded

POP, Thank you for your continued trust in us! We're delighted to hear you've had such positive experiences with Danny Watkins over the years. We appreciate your loyalty and look forward to assisting you again in the future!

Jan 28, 2025 -

POP responded

How did you know my nickname.? 😍

January 23, 2025

Survey based on most recent visit. Jamie Harris lied to me. I wrote an email and service manager ignored me. More

by walls.gary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Harris
Report | Print
Jan 23, 2025 -

Marshal Mize Ford responded

walls.gary, Thank you for sharing your feedback. We’re sorry to hear about your experience, as our goal is always to provide exceptional service to our guests. To address this matter further, please don’t hesitate to reach out to us at (423) 875-2058. Your input is important to us, and we appreciate the opportunity to assist you.

January 21, 2025

Great Service, quick turnaround, second time I have serviced this vehicle here. Staff was friendly and quick. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship, Dylan Neely
Report | Print
Jan 21, 2025 -

Marshal Mize Ford responded

john, Thank you for sharing your experience! We're delighted to hear that you received great service and a quick turnaround during your visit. It's wonderful to know our friendly staff made your second service experience just as smooth. We look forward to serving you again in the future!

January 20, 2025

Great dealer, excellent service, friendly staff, parts guys are awesome too. Would definitely recommend bringing your vehicle here. More

by Reilers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Eric Blankenship, Jaime Harris, Kaleb Blanton, Falicha Newton, Dylan Neely, Jacob Rogers
Report | Print
Jan 20, 2025 -

Marshal Mize Ford responded

Reilers, Thank you for your kind words and recommendation. We're glad to hear you had a great experience with our service and staff, including our awesome parts team. We look forward to serving you again!

January 18, 2025

Marshal Mize was very customer oriented. They kept me updated about the service of my vehicle and offered refreshments while waiting. More

by cclewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Report | Print
Jan 20, 2025 -

Marshal Mize Ford responded

cclewis, Thank you for sharing your experience! We're thrilled to hear you found our team customer-oriented and appreciated the updates on your vehicle and refreshments while you waited. We look forward to serving you again in the future!

January 17, 2025

From the minute I pulled onto the lot, I was greeted and treated with smiles, courtesy and respect. I worked with Chris and Mike and worked out a great deal that was within my budget. I am very happy about More

by tufts11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Report | Print
Jan 17, 2025 -

Marshal Mize Ford responded

tufts11, Thank you for sharing your wonderful experience! We're thrilled to hear that Chris and Mike provided you with friendly, respectful service and helped you find a great deal within your budget. Your satisfaction is our top priority, and we’re so glad you left happy. We look forward to welcoming you back in the future!

January 16, 2025

Good communication and does not try to take advantage of you or sell add ons that are not needed. More

by Cwpickett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stedman, Sebastian Gray, Zach Ables
Report | Print
Jan 17, 2025 -

Marshal Mize Ford responded

Cwpickett, Thank you for your kind words! We're pleased to hear that our team communicated well and provided an honest, straightforward experience. Your trust means a lot to us, and we look forward to serving you again in the future!

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