
Marshal Mize Ford
Chattanooga, TN
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Safe at home purchasing power Perry Williams, Sales Consultant came highly recommended which is why I contacted him. Perry is smart, professional, sincere and honest and doesn't p Perry Williams, Sales Consultant came highly recommended which is why I contacted him. Perry is smart, professional, sincere and honest and doesn't play games. No stress with the purchase of my beautiful 2020 Ford Explorer, which was all done via phone/e-mails. Perry dropped off my Explorer to me in Powell, TN, gave a tour/demonstration of all the wonderful features/options on my new vehicle (while practicing safe distancing) and picked up my trade-in...WOW. I also worked with Cody Dyer, Financing Representative who is top notch/fantastic and went over every detail of the pricing/financing. What a great TEAM. It doesn't get any better than this....Thank you! More
excellent buying experience. Great support from all involved! No pressure to buy and Arnie answered all of my questions. Financing was easy and received a good deal on my trade in. involved! No pressure to buy and Arnie answered all of my questions. Financing was easy and received a good deal on my trade in. More
Very knowledge salesman!! Did make me feel safe with the sanitizing! I felt like they did have me the customer in mind!! Great experience all around!! sanitizing! I felt like they did have me the customer in mind!! Great experience all around!! More
Did a great job getting the job done in a very quick amount of time. They also handled it without contact during this covid19 outbreak. Thank you! amount of time. They also handled it without contact during this covid19 outbreak. Thank you! More
Very friendly staff. Purchased my car from them. I have always been greeted with a smile and respect. I have also sent friends to them! always been greeted with a smile and respect. I have also sent friends to them! More
Good and fast service. No complaints. The problem was found and I was contacted before work started. Eric was very informative and helpful. I would buy another explorer. found and I was contacted before work started. Eric was very informative and helpful. I would buy another explorer. More
We bought a new Ford Explorer, and they have been an absolute pleasure to deal with. Our vehicle has 20,000 miles on it, and their service department is top notch as well. absolute pleasure to deal with. Our vehicle has 20,000 miles on it, and their service department is top notch as well. More
Solid Service Department Nice to have an experience where the expectation of service is actually met in a professional and timely manner. Unfortunately, that is rare in today' Nice to have an experience where the expectation of service is actually met in a professional and timely manner. Unfortunately, that is rare in today's environment. Keep up the good work. More
Always Great customer service. Selection of vehicles is top rate. We have bought several vehicles and every time is a wonderful experience. That’s why we keep coming back top rate. We have bought several vehicles and every time is a wonderful experience. That’s why we keep coming back More
Got me in and out solved the problem as expected. Greg Kraft did an excellent job in listening to my problem, set a plan in place for repair, got the problem resolved, and got my vehicle back to me in Greg Kraft did an excellent job in listening to my problem, set a plan in place for repair, got the problem resolved, and got my vehicle back to me in a timely manner. could not have been completed any better. More