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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.9
1,284 Reviews
Call Dealership (423) 875-2023
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,284 reviews

February 12, 2025

Had a good experience purchasing our F450. Salesman was not pushing for a sale, but was very helpful and easy going. Mike Weeks may be the nicest and most down to earth car dealership person i More

by lookoutace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ables, Cameron Fizia, Mike Weeks
Report | Print
Feb 13, 2025 -

Marshal Mize Ford responded

lookoutace, We're thrilled to hear you had a great experience purchasing your F-450! It’s wonderful to know that our team provided helpful, no-pressure service and that Mike Weeks made such a positive impact. Trust and customer satisfaction mean everything to us—thank you for choosing Marshal Mize Ford! Enjoy your new truck!

February 11, 2025

Kind lady & easy process. Explained how and when to come back for my next visit. More

by js
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Report | Print
Feb 11, 2025 -

Marshal Mize Ford responded

We're glad to hear you had a smooth and informative experience with Falicha! Thank you for choosing Marshal Mize Ford—we look forward to seeing you again for your next visit!

February 06, 2025

Raymond Torres was wonderful taking care of us. We looked at several vehicles, and he graciously took time with us. More

by s55565m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Torres
Report | Print
Feb 06, 2025 -

Marshal Mize Ford responded

s55565m, Thanks for the kind words! We're so glad Ray provided such wonderful service and took the time to help you explore your options. Enjoy your new ride, and welcome to the Marshal Mize Ford family!

February 05, 2025

The service department always takes good care of my vehicle. Ever time I've taken it there, they give me an estimated time when it will be done. They finish before that time, every time. A quick, but t More

by Rebelrouzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Report | Print
Feb 05, 2025 -

Marshal Mize Ford responded

Rebelrouzer, Thanks so much for sharing your experience! We’re thrilled to hear our service department consistently delivers quick and thorough appointments for you. Your recommendation means the world to us—looking forward to your next visit!

February 02, 2025

Dylan was my service rep. Fantastic. Prompt service. Friendly. Also, good lounge. I'm glad I paid for the service visits. More

by perryhpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Report | Print
Feb 03, 2025 -

Marshal Mize Ford responded

perryhpiper, Thank you for sharing your experience! We're thrilled to hear that Dylan provided fantastic service and that you enjoyed our lounge. We truly appreciate your loyalty and look forward to serving you again!

January 30, 2025

Chris Bellows was excellent in his handling of our sales process. The whole team worked to provide us with the deal we needed going forward. More

by d_jones4
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Report | Print
Jan 30, 2025 -

Marshal Mize Ford responded

d_jones4, Thank you for the fantastic review! We're glad Chris and the entire team provided you with excellent service and worked hard to find the right deal for you. We truly appreciate your business and are happy to have you as a part of the Mize family!

January 28, 2025

Good explanation of services needed for my vehicle's regular scheduled maintenance . Snacks would make waiting better. More

by yolandajones304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 29, 2025 -

Marshal Mize Ford responded

yolandajones304, Thanks for sharing your experience! We're glad you appreciated the clear explanation of your vehicle's maintenance. We appreciate the feedback on snacks—great suggestion! Hope to see you again soon!

January 26, 2025

Thank you for the service on that day a little late but it was ok More

by Gaonaconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 27, 2025 -

Marshal Mize Ford responded

Gaonaconstruction, Thank you for your feedback! We apologize for the delay, and we truly appreciate your patience. We always strive to improve and provide a better experience next time. We look forward to serving you again soon!

January 25, 2025

Raymond was amazing with helping us purchase our new car! We truly appreciate his help in finding the best car that fit our needs. More

by Brittany Fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Torres
Report | Print
Jan 27, 2025 -

Marshal Mize Ford responded

Brittany Fields, Thank you for sharing your experience! We're thrilled to hear that Raymond provided amazing assistance in helping you find the perfect car. Congratulations on your new vehicle, and we truly appreciate your kind words! Welcome to the Marshal Mize Ford family!

January 24, 2025

Excellent dealer. They have a great sales team. Would definitely buy another car from here again. More

by Reilers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Report | Print
Jan 24, 2025 -

Marshal Mize Ford responded

Reilers, Thank you for your kind words! We're thrilled to hear you had a great experience with our sales team. We look forward to helping you with your next car purchase in the future!

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