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Marshal Mize Ford
Chattanooga, TN
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I had made an appointment and arrived on time. It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour b It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour but was complete in 45 minutes. After leaving I discovered that my digital speed display had been changed to something else. Using the manual I tried to fix it but couldn't find the right input. I called service and the fellow was very patient and was able to talk me through it. I think that the servicing mechanic should note where the customer's display is set and return it to that setting before declaring the job complete. More
Had a great experience with Sebastian in Sales. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with. More
The service was excellent, The customer waiting area needs a lot of work! I was in. The Volkswagen shop getting an oil change the day before this and they had comfy chairs with laptop tables on them. T needs a lot of work! I was in. The Volkswagen shop getting an oil change the day before this and they had comfy chairs with laptop tables on them. Take a page from their playbook MM!!! More
Very easy to work with. However, I wish the waiting area was just a bit larger. Very crowded the day I was there with no spaced out available seating. However, I wish the waiting area was just a bit larger. Very crowded the day I was there with no spaced out available seating. More