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Marshal Mize Ford

Chattanooga, TN

4.8
1,267 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,267 reviews

January 15, 2025

Service was excellent. I didn't have an appointment but needed an oil change and my brakes checked. Eric Blankenship got me right in, followed up with me, and took care of More

by jgore1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
Jan 15, 2025 -

Marshal Mize Ford responded

jgore1980, Thank you for sharing your experience! We're thrilled to hear Eric provided excellent service and was able to get you taken care of quickly, even without an appointment. Your satisfaction is our top priority, and we appreciate your trust. We look forward to assisting you again in the future!

January 14, 2025

The service is dependable. By that, I mean the mechanics do their jobs well. The service advisor are friendly and helpful. Thanks. More

by Samuel@OT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Jan 15, 2025 -

Marshal Mize Ford responded

Samuel@OT10, Thank you for your kind words! We're glad to hear you found our service dependable and that our mechanics and service advisors provided excellent support. Your trust means a lot to us, and we’re here whenever you need assistance. See you next time!

January 12, 2025

Service department was great! Jamie has been helpful every time. Will definitely be back soon. More

by Taylorray0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Jan 13, 2025 -

Marshal Mize Ford responded

Taylorray0824, Thank you for your kind words! We're glad to hear our service department has consistently provided great care, and that Jamie has been so helpful. We look forward to seeing you again soon!

January 10, 2025

Friendly service and always checking in with those of us who were waiting. Dylan checked back with me and helped answer questions regarding further evaluation and service if needed. More

by uneed2laugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
Jan 10, 2025 -

Marshal Mize Ford responded

uneed2laugh, Thank you for sharing your experience! We’re glad to hear you received friendly service and that Dylan was attentive, checking in and answering your questions about further evaluation and service. We look forward to assisting you again in the future!

January 09, 2025

Service advisor was very friendly and the service was great and fast. Would definitely recommend. More

by badkittyhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Jan 10, 2025 -

Marshal Mize Ford responded

badkittyhp, Thank you for your review! We're thrilled to hear that your service advisor provided a friendly experience and that your service was quick. We appreciate your recommendation and look forward to serving you again!

January 08, 2025

Falachia was very nice and attentive to my needs of my service and communicated through the process. Finished with a detailed summary and what might needed to be done in my next visit More

by gilligolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Falicha Newton
Jan 08, 2025 -

Marshal Mize Ford responded

gilligolf, Thank you for your feedback! We're glad to hear that Falachia provided excellent communication and attentiveness during your service visit and ensured you had a clear summary of everything. If there’s anything we can do to make your next visit a 5-star experience, please let us know. We look forward to seeing you again!

January 04, 2025

Great experience buying a car. Easy, honest, highly knowledgeable sales team. What a relief to experience such an easy and fast vehicle trade and purchase experience. Chris Bell More

by Baile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Jan 06, 2025 -

Marshal Mize Ford responded

Baile, Thank you for sharing your experience! We’re so glad to hear that Chris Bellows provided excellent care and that your trade and purchase process was easy and fast. We truly appreciate your recommendation and are thrilled we could make your car-buying experience a great one without the long drive. We look forward to working with you again in the future!

January 01, 2025

The sales person Matthew was very helpful and careful. The truck was ready for the test drive when I got in the dealership and all the purchase process was straightforward. More

by citizen48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Phillips, Zach Ables, Matthew Voyles
Jan 02, 2025 -

Marshal Mize Ford responded

citizen48, Thank you for your review! We’re glad to hear that Matthew provided helpful service and that your truck was ready for a smooth test drive. It’s also great to know the purchase process was straightforward for you. Enjoy your new truck, and we look forward to serving you again!

December 31, 2024

Matthew Voyles was great time work with. He was professional and communicated effectively. Finance was also friendly. More

by ajd2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gray, Mike McArthur, Matthew Voyles
Dec 31, 2024 -

Marshal Mize Ford responded

ajd2626, Thank you for your review! We’re glad to hear that Matthew Voyles was great to work with during your visit and that our finance team was friendly as well. We appreciate your feedback and look forward to assisting you again in the future!

December 30, 2024

If you need to buy a car, Marshal Mize is the place to go. Matthew and Mike worked together to give us the best price and was patient with us as we made our decision. We also came in at closing and they s More

by leez1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Voyles, Mike Weeks
Dec 30, 2024 -

leez1960 responded

Thank you!

Dec 30, 2024 -

Marshal Mize Ford responded

leez1960, Thank you for sharing your experience! We're thrilled to hear that Matthew and Mike made your car-buying process smooth and stress-free, and we’re glad they were patient and accommodating to help you find the right car at the best price. We look forward to helping you with your next purchase and appreciate your trust in Marshal Mize Ford!

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