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Marshal Mize Ford

Chattanooga, TN

Overview
Employees
Reviews
4.8
1,318 Reviews
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,318 reviews

March 24, 2025

Purchase was easy and a good experience. Brad Doty was great in getting everything setup. More

by jonregg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Marshal Mize Ford responded

jonregg, Thank you for your feedback on your purchase! We’re happy to hear it was an easy and good experience, with Brad doing a great job setting everything up. We’re here for you whenever you need us next!

March 22, 2025

Brad was awesome at helping us find the perfect Toyota Camry! We appreciated his honesty with the details and numbers. Would recommend! More

by Sarah P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ables
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Marshal Mize Ford responded

Sarah, Thank you for your awesome review! We’re thrilled that Brad was so helpful in finding you the perfect Toyota Camry, and that his honesty with the details and numbers stood out. Your recommendation is greatly appreciated. Let us know if we can assist again!

March 21, 2025

Sales Staff was great to work with. The delivery of vehicle was great also. We would definitely buy a vehicle from them again More

by Susan C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Marshal Mize Ford responded

Susan, Thank you for your kind words! We’re pleased that our sales staff was great to work with and that the vehicle delivery went smoothly. It’s fantastic to know you’d choose to buy from us again—looking forward to that opportunity!

March 21, 2025

We had a great time working with this dealership, our salesman was Brad Doty, a very great guy to deal with. My wife and a felt like we had a new friend when we left after buying the new. More

by pRC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hunsucker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Kesler
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Mar 24, 2025 -

Marshal Mize Ford responded

Thank you for sharing your positive experience! We’re so glad you had a great time working with our dealership and that Brad was such a great guy to deal with, leaving you and your wife feeling like you’d made a new friend after buying your new vehicle. We’d love to welcome you back anytime!

March 21, 2025

Great experience with a top notch dealership! My salesman was Seth Cline and he definitely made the process a breeze! More

by zacm1096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McArthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Marshal Mize Ford responded

zacm1096, Thank you for your enthusiastic feedback! It’s wonderful to hear that you had a great experience with our top-notch dealership, and that Seth made the process a breeze for you. Should you need anything else, we’re just a call away!

March 21, 2025

Kaleb Blanton is a great service manager. I won't take my vehicle anywhere else to to anyone other than Kaleb. More

by Sam Felton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Marshal Mize Ford responded

Sam, Thank you for your loyal feedback! It’s terrific to hear that Kaleb has been great to you, earning your trust to the point that you won’t take your vehicle anywhere else. We’re honored to have you return to us and Kaleb!

March 18, 2025

This dealership provided great service, had the required parts in stock and completed the needed repair without any issues. More

by robinsml2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Falicha Newton
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Mar 19, 2025 -

Marshal Mize Ford responded

robinsml2023, Thank you for your wonderful feedback! We’re glad to hear that our dealership provided great service, had the required parts in stock, and completed your repair smoothly without any issues. We look forward to serving you again soon!

March 17, 2025

On-line scheduling of my service appointment was easy. Was greeted by Kaleb Blanton in the service bay and discussed the services I was to receive. Later he also advised me that the air filter and cabin More

by rmmany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Marshal Mize Ford responded

rmmany, Thank you for your detailed feedback! We’re pleased to hear that scheduling your service appointment online was easy and that Kaleb Blanton greeted you warmly, discussed your services, and advised you on the air filter and cabin air filter replacements with a clear cost estimate. It’s great that the wait time was unexpectedly short too. We look forward to assisting you again soon!

March 15, 2025

Marshal Mize was convenient and everyone was nice, Danny Watkins was amazing.such a quality salesperson. More

by glenndelashmitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins
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Mar 17, 2025 -

Marshal Mize Ford responded

glenndelashmitt, Thank you for your wonderful feedback! We’re glad to hear that your visit was convenient and that everyone was nice to you. It’s especially great to know that Danny Watkins stood out as an amazing and quality salesperson. If there’s anything more we can do for you, don’t hesitate to reach out!

March 15, 2025

It was a pleasant experience, I like the fact there was no misdirection, just strait to to point on facts. More

by Pike Pounder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Doty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Marshal Mize Ford responded

Pike, Thank you for your feedback! We’re glad you enjoyed a pleasant, straightforward experience with clear facts. If we can help further, don’t hesitate to reach out!

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