
Marshal Mize Ford
Chattanooga, TN
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Marshal Mize, as a whole, and Jonas are great! Jonas helped us find the exact vehicle we were looking for, and made sure we got the best deal possible. From start to finish, there was no pressure Jonas helped us find the exact vehicle we were looking for, and made sure we got the best deal possible. From start to finish, there was no pressure and Jonas and the team made sure I was comfortable through the whole process. Thank you all again!! Can't wait to do business again and send all my friends! More
I'm rating the service visit, not the entire dealership. Service writer was friendly and knowledgeable. Cashier was super nice and efficient. Service writer was friendly and knowledgeable. Cashier was super nice and efficient. More
My purchase from Marshall Mize ford was a very great new car buying experience. Matthew the salesman was very informative and helpful in my Bronco purchase. Sebastian also worked with us on the final purch car buying experience. Matthew the salesman was very informative and helpful in my Bronco purchase. Sebastian also worked with us on the final purchasing details so I could drive off in my new Bronco . I will definitely go back to this dealership if I am to purchase a new car again More
Best customer service and purchasing experience I’ve ever had. Matthew Voyles was our Sales Expert. He was very knowledgeable about their product line and helped me find the perfect truck for my needs. Servi had. Matthew Voyles was our Sales Expert. He was very knowledgeable about their product line and helped me find the perfect truck for my needs. Service department is friendly, prompt and treat me as a valuable customer. My Ford Ranger has exceeded my expectations in performance and features. More
We were in a time crunch, trying to purchase a vehicle before getting back to Florida. We worked with Matt, he is super personable, friendly salesman, and he went above and beyond with helping us! He stay before getting back to Florida. We worked with Matt, he is super personable, friendly salesman, and he went above and beyond with helping us! He stayed late on Monday for us, held communication with us on Christmas Eve and Christmas Day to help us make this deal. The day after Christmas, he was there bright and early before we came back for signing papers, filled the new car up for us, cleaned our old car out while signing papers (even moved our sons car seat over), and he made this process a breeze overall. We appreciate Matthew so much! (Be sure to ask him about his dogs too if you’re a dog person 😂) More
Today December 18, 2024 I met with Service Advisor Falicha Newton concerning my 2024 F-150 for a complicated issue with my Sirius Radio Satellite System. Your dedicated Service Advisor determined thro Falicha Newton concerning my 2024 F-150 for a complicated issue with my Sirius Radio Satellite System. Your dedicated Service Advisor determined through her knowledge that my Sirius System no longer was picking up a signal. She took the time to contact Sirius and she successfully fixed the problem. To say the least I am very grateful to Falica and your dealership for helping me. Falica has a wonderful personality and most importantly the patience in solving problems. She is an asset to your dealership. I have a second issue with my 2024 F-150 in that there is a whining noise coming from the engine. Falica was able to also hear this noise while I was there this morning. The whining noise is possibility an idler tension pulley that will need replaced. My F-150 was purchased new from your dealership in May of this year and only has 5,000 miles on the odometer at this time. When I return from an out of town trip January 10, 2025 I will again return to your dealership and make contact with your Service Advisor to address this whining noise I am hearing. Thanks again for making me a happy customer. More
Matthew was absolutely amazing, worked effortlessly to get a deal done. I've not been a Ford owner in over 30 years and he has brought me back home. I would definitely buy from him again! get a deal done. I've not been a Ford owner in over 30 years and he has brought me back home. I would definitely buy from him again! More