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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.9
1,284 Reviews
Call Dealership (423) 875-2023
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,284 reviews

January 24, 2025

Everyone is so helpful. I’ve worked with Danny Watkins on 3 vehicles since 2020, all good experiences. More

by POP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins, Mike McArthur, Kaleb Blanton
Report | Print
Jan 24, 2025 -

Marshal Mize Ford responded

POP, Thank you for your continued trust in us! We're delighted to hear you've had such positive experiences with Danny Watkins over the years. We appreciate your loyalty and look forward to assisting you again in the future!

Jan 28, 2025 -

POP responded

How did you know my nickname.? 😍

January 23, 2025

Survey based on most recent visit. Jamie Harris lied to me. I wrote an email and service manager ignored me. More

by walls.gary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Harris
Report | Print
Jan 23, 2025 -

Marshal Mize Ford responded

walls.gary, Thank you for sharing your feedback. We’re sorry to hear about your experience, as our goal is always to provide exceptional service to our guests. To address this matter further, please don’t hesitate to reach out to us at (423) 875-2058. Your input is important to us, and we appreciate the opportunity to assist you.

January 21, 2025

Great Service, quick turnaround, second time I have serviced this vehicle here. Staff was friendly and quick. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship, Dylan Neely
Report | Print
Jan 21, 2025 -

Marshal Mize Ford responded

john, Thank you for sharing your experience! We're delighted to hear that you received great service and a quick turnaround during your visit. It's wonderful to know our friendly staff made your second service experience just as smooth. We look forward to serving you again in the future!

January 20, 2025

Great dealer, excellent service, friendly staff, parts guys are awesome too. Would definitely recommend bringing your vehicle here. More

by Reilers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker, Eric Blankenship, Jaime Harris, Kaleb Blanton, Falicha Newton, Dylan Neely, Jacob Rogers
Report | Print
Jan 20, 2025 -

Marshal Mize Ford responded

Reilers, Thank you for your kind words and recommendation. We're glad to hear you had a great experience with our service and staff, including our awesome parts team. We look forward to serving you again!

January 18, 2025

Marshal Mize was very customer oriented. They kept me updated about the service of my vehicle and offered refreshments while waiting. More

by cclewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Report | Print
Jan 20, 2025 -

Marshal Mize Ford responded

cclewis, Thank you for sharing your experience! We're thrilled to hear you found our team customer-oriented and appreciated the updates on your vehicle and refreshments while you waited. We look forward to serving you again in the future!

January 17, 2025

From the minute I pulled onto the lot, I was greeted and treated with smiles, courtesy and respect. I worked with Chris and Mike and worked out a great deal that was within my budget. I am very happy about More

by tufts11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Chris Bellows
Report | Print
Jan 17, 2025 -

Marshal Mize Ford responded

tufts11, Thank you for sharing your wonderful experience! We're thrilled to hear that Chris and Mike provided you with friendly, respectful service and helped you find a great deal within your budget. Your satisfaction is our top priority, and we’re so glad you left happy. We look forward to welcoming you back in the future!

January 16, 2025

Good communication and does not try to take advantage of you or sell add ons that are not needed. More

by Cwpickett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Stedman, Sebastian Gray, Zach Ables
Report | Print
Jan 17, 2025 -

Marshal Mize Ford responded

Cwpickett, Thank you for your kind words! We're pleased to hear that our team communicated well and provided an honest, straightforward experience. Your trust means a lot to us, and we look forward to serving you again in the future!

January 15, 2025

Service was excellent. I didn't have an appointment but needed an oil change and my brakes checked. Eric Blankenship got me right in, followed up with me, and took care of More

by jgore1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
Report | Print
Jan 15, 2025 -

Marshal Mize Ford responded

jgore1980, Thank you for sharing your experience! We're thrilled to hear Eric provided excellent service and was able to get you taken care of quickly, even without an appointment. Your satisfaction is our top priority, and we appreciate your trust. We look forward to assisting you again in the future!

January 14, 2025

The service is dependable. By that, I mean the mechanics do their jobs well. The service advisor are friendly and helpful. Thanks. More

by Samuel@OT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
Report | Print
Jan 15, 2025 -

Marshal Mize Ford responded

Samuel@OT10, Thank you for your kind words! We're glad to hear you found our service dependable and that our mechanics and service advisors provided excellent support. Your trust means a lot to us, and we’re here whenever you need assistance. See you next time!

January 12, 2025

Service department was great! Jamie has been helpful every time. Will definitely be back soon. More

by Taylorray0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
Report | Print
Jan 13, 2025 -

Marshal Mize Ford responded

Taylorray0824, Thank you for your kind words! We're glad to hear our service department has consistently provided great care, and that Jamie has been so helpful. We look forward to seeing you again soon!

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