Marshal Mize Ford

Knew what was happening; fixed the first time My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to spee My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to speed on the repair, during the process. He not only sent me an update; he responded to my questions, in real time! I still can't believe how open the communication was. Best of all, they fixed it. They've earned my business. More

Very good experience The people at the dealership, especially my salesman Patrick Jones, was very knowledgeable and kind without being pushy. It was a very good experienc The people at the dealership, especially my salesman Patrick Jones, was very knowledgeable and kind without being pushy. It was a very good experience. Patrick knew the answers to all my questions and went out of his way to help get me the best deal More

Service They quickly serviced what was needed. I had FREE oil change for this time, that suddenly disappeared with new Reward system. It doesn't work. They quickly serviced what was needed. I had FREE oil change for this time, that suddenly disappeared with new Reward system. It doesn't work. More

No waiting to be checked in. Very friendly staff. This dealership has always been great. They do all the maintenance on both my Expeditions. I purchased my latest one from them. Follow up from the This dealership has always been great. They do all the maintenance on both my Expeditions. I purchased my latest one from them. Follow up from the salesperson was great. Cannot beat the guys in the service department. More

Great Experience Salesman was friendly and easy to work with. He found the truck I wanted, and had it delivered to Chattanooga in one day. If I need to buy another F Salesman was friendly and easy to work with. He found the truck I wanted, and had it delivered to Chattanooga in one day. If I need to buy another Ford F-150, Marshal Mize will be my first stop. More

Always Super Service at Marshal Mize Ford! Every time I have brought my car in for routine maintenance, I have received courteous, prompt and professional service at a reasonable price. Marshal Every time I have brought my car in for routine maintenance, I have received courteous, prompt and professional service at a reasonable price. Marshal Mize Ford is a dealership I feel that I can trust in properly taking care of my car's maintenance needs. More

Very friendly Salesman very knowledgeable. Never felt pressured at all. Took his time and let us make our decision. Sales manager was also helpful. Both stayed late Salesman very knowledgeable. Never felt pressured at all. Took his time and let us make our decision. Sales manager was also helpful. Both stayed late to get the deal done More

Awesome You guys have went above and beyond to take care of our vehicles. You will be seeing us for a long time . Thank you so much. You guys have went above and beyond to take care of our vehicles. You will be seeing us for a long time . Thank you so much. More

Great Service and Service writer As always Zack is great! always courteous and knows what he is doing. Has always let me know what has been done and anything that needs to be done or As always Zack is great! always courteous and knows what he is doing. Has always let me know what has been done and anything that needs to be done or coming up on the next service that is due. More

Thorough, patient and fair. The Sales Rep, Patrick, was great. He listened carefully and allowed me to experience the vehicle and ask questions rather than constantly trying to The Sales Rep, Patrick, was great. He listened carefully and allowed me to experience the vehicle and ask questions rather than constantly trying to ‘sell’ it to me. He also went the extra mile on several key things to ensure I understood what I was buying and how to get the most out of it. More