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Marshall Chrysler Dodge Jeep RAM

Crittenden, KY

4.0
72 Reviews
Welcome To Marshall Chrysler Dodge Jeep Ram Marshall Chrysler Dodge Jeep Ram is proud to offer quality and affordable automotive service in Crittenden, KY, proudly serving customers from the Lexington and Cincinnati areas. Since opening our doors, we have kept a firm commitment to offering our customers the best in quality automotive services at highly competitive prices. Whether you’re looking for a new Chrysler, Dodge, Jeep or Ram, a used car, need routine maintenance, require repairs or would like to further customize your vehicle, Marshall Chrysler Dodge Jeep Ram has everything you need under one roof! Plus, we are proud to offer easy and secure online shopping so finding your next ride is just one click away. Customer satisfaction has and will always be our highest priority – we set standards and deliver on each one! Our friendly and knowledgeable staff is eager to assist you. Stop by and visit Marshall Chrysler Dodge Jeep Ram today.
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140 Spears Ln

Crittenden, KY

41030

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Showing 72 reviews

June 03, 2012

Great service, Friendly and Fair Sales Associates. Willing to work with us and never pressure. Builds trust with us always. That is why we return to do business with Fred. More

by lstric3223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Taylor
June 01, 2012

I was with my husband when he bought his truck. I was not looking for a vehicle. I sat down in one and Corey wanted to sell it to me. I told him he could not work because we had talked with him in the More

by 13310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Aylor, Corey Taylor
May 31, 2012

We intended to buy a vehicle and had worked out a deal over the phone, a very specific price (including tax). When we arrived at the dealership, we test drove the vehicle and all was well until we started More

by unhappyconsumer1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Taylor
Aug 02, 2012 -

Marshall Chrysler Dodge Jeep RAM responded

Original Private Message Mr. We here at South I 75 Chrysler want to apologize for any misunderstanding you might have had here at the store on May 31,2012.I offered you and your wife a deal on a 2012 Dodge Ram Quadcab 4x4 that no other dealer in Northern Ky and Greater Cincinnati would offer you.I believe it was you that wanted us to throw in free oil changes to complete the deal and we could not do that.Our number one goal here at South 75 Chrysler is customer satisfaction.If we offer a price here at the store we stand by it.If there is anything I can do please let me know. Thank you Corey Taylor General Manager Public Posting I am glad that we were able to clear up the misunderstanding privately since you posted this review. If in the future we can help you with anything please feel free to let us know. Thank you Corey Taylor General Manager

May 26, 2012

Tom worked very hard to get me a good deal. He was friendly, professional, and straight forward. I feel like he presented the facts to me, and did not pressure me into the sale. Tom also took the time More

by Tanja92675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 19, 2012

knew exactly the jeep i wanted. tried to get a dealer north of south i-75 to locate a vehicle for me but they didnt seem to want to help me. south i-75 not only found my jeep but had it the next day. ent More

by linda monroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Eveland
May 17, 2012

My father and I came to South I-75 Chrystler Dodge Jeep to look for a used car that was 4 cyclinder for me to drive back and forth to work everyday because I work in Ohio(Eastgate Mall) about 50 minutes fr More

by dawndawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Taylor, Tom Eveland
May 17, 2012

Very professional and loved working with them. All my paperwork was handled with a prompt and timely manner. The dealership was very clean and all staff was very courteous. I would tell all my friends a More

by chocolateblessings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Taylor
May 09, 2012

We recently purchasaed a new Dodge Avenger. Not only was this the smoothest car purchase transaction we have ever done, it was also the most friendly. Every person we encountered in the dealership was accom More

by 2012avenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Taylor
May 08, 2012

I came in with a pre-approval and knew exactly what I wanted. The car I wanted to test drive was in the body shop due to some tornado damage. The price that was advertised on-line was no longer valid b More

by kcfarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, JR Rettig
October 30, 2011

I came to this dealership wanting to do an even-trade with a 04 minivan with less than 100k on it and tried trading for an 02 SUV with 250k on it. The salesperson said that he thinks it'll be fine...tal More

by nherweck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
May 09, 2012 -

Marshall Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide feedback regarding your experience here at South I-75 Chrysler Dodge Jeep Ram. Since your review has posted we have made significant changes to our business/staff. Unfortunatly sometimes there are taxes and fees involved in a trade that we can not control. However I would like to appologize that we could not have come to that conclusion quicker, so that you would not have had to spend 3 hours at the dealership. We are asking if you will give us the opportunity to make this up to you for your service needs or when you are in the market for another car. Please contact me directly and I can assure you that we will provide a positive experience. Sincerly, Susan Conley 859-824-3300

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