Marshall Chrysler Dodge Jeep RAM - Service Center

Everyone was great. Friendly. No pressure. I told Hunter Huffman, who is my grandson-in-law, I wanted to make the purchase from him. He told me that wasn’t important, wh Friendly. No pressure. I told Hunter Huffman, who is my grandson-in-law, I wanted to make the purchase from him. He told me that wasn’t important, what was important was me being happy with my purchase. I am. Thanks to everyone at Marshall. More

I am very unhappy with the service department. We brought our Jeep Grand Cherokee in for the first service. We had the oil changed and was having some electrical problems. They said the electri We brought our Jeep Grand Cherokee in for the first service. We had the oil changed and was having some electrical problems. They said the electrical problems had to do with the computer. They kept the jeep for a several days. They would never call us back to give an update so we called several times. Every time they said they would call us with updates. Never Did. We picked it up a couple days later but the computer problem wasn't fixed. They said Jeep was working on a fix and would call us to bring it back when they had a fix. Weeks went by, nothing no call, so I called again. They told me to bring it in they had to do a hard re-boot. We took it in. They said they would get right on it and call to let us know how it was going. 3 days later no calls no update. Every time we called we were told something different and that they would get back to us. So we brought up the Jeep App on our phone to find the cars location and found the service manager and it at his home. 20 miles away!!! He was using it for his personal use. Said he was test driving. Test Driving! a computer reset. 20 miles away at his home! We are livid!!!!! Do not take your vehicle there for any kind of service. More

Awesome service!! My husband and I would like to thank Logan and his service team for taking care of us and getting us back on the road yesterday. They had a full sched My husband and I would like to thank Logan and his service team for taking care of us and getting us back on the road yesterday. They had a full schedule but still found the time to take care of our truck so we would not miss our vacation. They are professionals you can count on! More

Chad made service for the van easy. I dropped of the vehicle and told him I was walking to McDonald's for breakfast - he offered to drop me off which was over and above! The oil change on the van took vehicle and told him I was walking to McDonald's for breakfast - he offered to drop me off which was over and above! The oil change on the van took less than thirty minutes and the price was great! It was worth the drive to Crittenden! Thanks More

After a recent car wreck, I brought my car to the dealership for service. They looked it over from top to bottom and told me what needed to be repaired. The estimate was dead on. When they told me dealership for service. They looked it over from top to bottom and told me what needed to be repaired. The estimate was dead on. When they told me when they could get the parts, they were there. When they told me which day and what time the car would be ready, it was. You can't ask for any more than that out of a dealership. They guys are always great when I bring the car in for oil changes as well. That's why I've kept coming back. More

I have been using this dealer for about 2 years now for my service needs. They are always friendly and when an estimate was needed for repairs the cost was always at or below estimate. The amount of time a my service needs. They are always friendly and when an estimate was needed for repairs the cost was always at or below estimate. The amount of time also is always the time given. great service center and will continue to use them. More