Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,039 Reviews
Call Service Center (815) 459-4000

1,039 Reviews of Martin Chevrolet - Service Center

Sort by
January 17, 2024

Ralph is truly an asset. Always kind and calm. Knowledgeable and patient. Will always go through Ralph in the future More

by corygreene1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

Cory, We're thrilled to hear that Ralph has met your standards! It's always our goal to provide exceptional service, and knowing we've made a positive impact means the world to us. Remember, if you ever need assistance again, we're just a message away and ready to help! - Martin Chevrolet

January 17, 2024

Told me they would check the rear brakes that are drum brakes and he gives me a quote for disc brakes I said those are drum and he’s oh yea drums and I asked what they were replacing for the quote given a More

by mrchevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Report | Print
January 17, 2024

Recently had warranty service completed that completed in a timely and professional manner. The issue was completely resolved in a much shorter time span than I expected. Thanks to the service team and tech More

by robertskrypek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Martin Chevrolet responded

Robert, We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Martin Chevrolet

January 17, 2024

Excellent buying experience. Service department is first class. I highly recommend this dealership. You can't go wrong. More

by Poppa405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

We're absolutely dedicated to making sure you're happy! If there's anything else you need or if you have any more questions, just give us a shout – we're here for you and always eager to assist! - Martin Chevrolet

January 17, 2024

Always easy and professional. Two purchases so far. Highly recommended. Quick and on time service as well. More

by ADAMSTIM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

Tim, We'll always go the extra mile to make sure you have a stress-free experience and we're right here whenever you need any help or when you're ready to find your next car. Your business means the world to us, and we can't wait to see you again! - Martin Chevrolet

January 17, 2024

Eddie was a great salesman. Always answering any question we have. Service department does a good job More

by Ldtbare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Martin Chevrolet responded

Thanks for the great review! We think Eddie is pretty great too! We will be sure to pass along the kind comments to Ed and the rest of the team! Take care and drive safe! - Martin Chevrolet

January 17, 2024

My experience was positive. Friendly professionals and efficient service. I will continue to use Martin Chevrolet. More

by bap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Report | Print
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for letting us know about your positive experience with our service team here at Martin Chevrolet. We appreciate you choosing us for your vehicle needs and hope you have a wonderful day! -Martin Chevrolet

January 17, 2024

Aaron is great. Took care of my 2013 Suburban with 220,000 miles and it just made to Vail and back without a problem. Thanks Aaron!! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Feb 05, 2024 -

Martin Chevrolet responded

Rick, It's fantastic to hear that your Suburban is continuing to cruise smoothly! We're really appreciative of your shout-out to Aaron - it means a lot to us. Can't wait to catch up with you on your next visit. - Martin Chevrolet

January 17, 2024

Last time I was in for a oil change I was there for 2 hours More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Bennett
Report | Print
Feb 05, 2024 -

Martin Chevrolet responded

Curt, Thank you so much for your valuable feedback! We sincerely apologize for the delay you experienced in receiving your service. We understand how frustrating that can be and we're working hard to make improvements in this area. In the meantime, we truly appreciate your patience and understanding. - Martin Chevrolet

January 17, 2024

Very courteous and friendly. Service was completed sooner than the time quoted. Very pleased overall. More

by Pete Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Jan 18, 2024 -

Martin Chevrolet responded

Pete, It's fantastic to hear you had a wonderful experience at Martin Chevrolet! We’re thrilled by your kind words. If there’s anything else we can assist you with, please feel free to get in touch. We’re here for you! - Martin Chevrolet

1
...
31
32
33
...
104